Us Versus Them
“Us vs. them” thinking and behaviors unfortunately are facts of life. To minimize them, both sides must be willing to make changes and meet in the middle. But as the leader, you must take the lead. Here are some things you should do and remember. They’re from one of my most favorite books, Walk Awhile In My Shoes, and they’re the words of an employee ... your employee:
“Appreciate the fact that my work is no easier than yours. I’ve got a tough job, too. Tasks often look easier than they are ... especially when somebody else has to do them.
Don’t assume the worst of me. You don’t wake up in the morning asking, “How can I make life miserable for someone today?” Well, neither do I. Give me the benefit of the doubt and I will reciprocate.
Adopt the mindset that to be successful at work, you need me as much as I need you.
Assume half the responsibility for our working relationship. If we work well together, take half the credit. If we don’t, assume half the responsibility for making it better. Even though you’re the boss, our relationship is a two-way street.
Remember that I’m human. Before you judge me or decide how you’ll deal with me, walk awhile in my shoes.”
While these pleas came from an “employee,” they just as easily could have come from a colleague, a friend, a family member, from me ... or from YOU, yourself. They are, after all, universal needs that leaders at all levels - and all situations - need to remember and address.
Tip comes from Walk Awhile in My Shoes: Breaking Down Barriers Between Employees and Managers By Eric Harvey and Steve Ventura
Previous tip: Alignment & Soft Foot Checklist
Next tip: Reduce Delays with Maintenance and Material Planning
« Back to all maintenance tips
Have your say
Related tips

- Alignment and Balancing
- Asset Management
- CMMS and EAM
- Green Reliability
- Human Asset Management
- Infrared Thermal Imaging
- KPIs - Reliability Performance Metrics
- Lubrication
- Maintenance Management
- Motor and Power System Testing
- Oil and Fluid Analysis
- Planning and Scheduling
- PM Optimization
- Predictive Maintenance and Condition Monitoring Management
- Reliability-Centered Maintenance
- Reliability Engineering
- Reliability Leadership
- Root Cause Analysis
- Training
- Ultrasonics
- Vibration Analysis

- Reliability Performance Institute Call For Papers
- Things to think about (and do) in 2010
(25) - Reliabilityweb.com 100 Top Web Sites
- The Maintenance Function
- U.S. Energy Information Administration / International Energy Outlook 2010
- Process improvements and cost reduction through reliability enhancements
- Reliability Centered Maintenance report by F Stanley Nowlan and Howard F Heap
- Go Enterprise Wide!
- Reliability Reality in Process Plants - The Archimedean Leap from the “Bathtub”
- The Failure Dilemma!
- Reliabilityweb.com 100 Top Web Sites
- Things to think about (and do) in 2010
(25) - Reliability Performance Institute Call For Papers
- Electric Motor Bearing Greasing Basics
(2) - Root Cause Failure Analysis Web Workshops
- Asset Management: concepts and practices
(5) - The Onesteel Eight Critical Elements of Asset Management
(8) - Maintenance of Hydraulic Systems
(1) - Selecting The Right Manufacturing Improvement Tools Web Workshop
(2) - Maintenance Planning: Back to Basics
(7)



Comments (1)
1) Posted 5:42 pm, 28 January 2010 by Charles kropewnicki