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Deputy Director, Enterprise Asset Management - New York, NY

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The MTA Enterprise Information, Asset Management and Strategic Innovation (EAM) group’s mission is to manage a growing and transformational portfolio of enterprise programs and projects, focused on improving business processes, standardizing and unifying asset data and information systems, adopting new technologies and developing new skills that will enable managing our assets more efficiently and supporting fact-based decision-making. The group is also responsible for designing and maintaining the business architecture that will promote alignment of asset management objectives, strategies and practices across the organization, from the strategic to the operational levels. Our vision is to achieve asset management excellence by realizing continuous incremental improvements following best practices and partnering with internal groups and external organizations to foster strategic innovation across the agencies.

The purpose of this Deputy Director position is to provide strategic and tactical leadership, asset management expertise and managerial capabilities to MTA HQ, agency executives and EAM group that directs the agencies toward the attainment of the EAM Program objectives and MTA Goals. The Deputy Director is responsible for development, adoption, adherence and continuous improvement of the MTA Asset Management System. The Deputy Director must provide authoritative direction, planning, decision-making and management in all activities related to enabling the adoption of new, standardized asset management practices, processes and capabilities across all capital, engineering and maintenance groups at the MTA in accordance with the approved MTA Asset Management Framework and Guidelines. The Deputy Director is responsible for the definition, development, execution and periodic review of asset management plan, improvement programs and performance reports in accordance with MTA policies, MAP21, Federal Transit Asset Management requirements and international standards such as ISO 55000, PAS 1192 and GFMAM etc. This position is also responsible for directing and guiding the agencies in the development and implementation of whole life cost analysis, reliability programs and realization of business outcomes from capital and operating investments in line with the MTA goals and financial objectives.

The Deputy Director reports to the Director and Program Executive, Enterprise Information, Asset Management and Strategic Innovation. The Deputy Director is the second-in-common for the overall program, will represent the Director and is empowered to make decisions in their absence. 


Provide strategic and tactical leadership and asset management expertise to internal stakeholders toward the attainment of the EAM Program objectives, realization of business outcomes and financial benefits. Establish and maintain the structures that align the program objectives to agency activities and organizational goals.

Provide direction, planning, and decision-making to enable the adoption of standard asset management practices across capital, engineering and maintenance groups.

Ensure the MTA Asset Management System is fit for purpose through: compliance audits and management reviews; specification, development and maintenance of appropriate best practice Asset Management System documentation; championing continuous improvements, and defining and aligning asset management roles and responsibilities.

Ensure MTA and agency adherence to all legislative and regulatory requirements. Establish adoption, compliance and sustainment mechanisms to ensure adherence to ISO 55000, Map21, Federal Transit Asset Management and other asset management standards.

Direct the development of Strategic Asset Management Plan(s) including analysis of strategic requirements and risks, analysis and forecasts of future demands, definition of strategic objectives, and implementation planning.

Lead the development, execution and periodic review of asset management strategies, plans, and improvement programs at headquarters and at each of the agencies to achieve the strategic objectives. Develop management tools and metrics to ensure consistency and quality of the improvement programs and attainment of program goals.

Guide the agencies in the development and implementation of whole-life cost and reliability programs, whole-life asset planning, performance and risk management processes, as well as the definition of the corresponding information requirements to ensure consistency across all groups.

Guide the agencies in the transition from pilot and demonstration projects to adoption and implementation; participate in the quality assurance of Asset Management information systems, and facilitate continuous process improvement.

Shape the development of asset management functions, policies, guidelines and reporting processes for improved capital program delivery and asset maintenance.

Manage a complex portfolio of inter-related program capabilities, functions systems and projects intended to bring about benefited change in the organizations operational performance cost structure and risk profile.

Provide management and control of the EAM program in accordance with MTA policies, industry best practices, and professional standards over scope to speed project delivery, manage cost and resources, and 3rd party suppliers as well as change management and communications.

Oversee organizational development and change management initiatives while ensuring alignment and consistency in communications to stakeholders; optimize stakeholder engagement to facilitate effective program adoption and utilization; and devise strategies to overcome resistance through innovative methods with the purpose of successfully managing communications with stakeholders.


Must have excellent organizational knowledge and strategic thought leadership skills with the ability to conceptualize change.

Familiarity with ISO-55000, PAS-55 and MAP-21 required.

Must be able to demonstrate adaptability when required to adjust to multiple demands/deadlines, shifting priorities, ambiguity and rapid change given little or no supervision/direction. Ability to be resourceful and maintain flexibility.

Proven ability to clearly and effectively communicate business and technical information, both verbally and in writing to a diverse audience.

Demonstrated experience maintaining a calm and professional demeanor when handling demanding situations. Exudes a strong sense of teamwork by working together effectively, respectfully and efficiently with all team members in a work environment.

Must be highly customer-focused.

Education and Experience

Bachelor’s degree required or an equivalent combination of education and work experience.

Master’s Degree in Business Administration, Public Administration, Engineering, Urban Planning, or other relevant discipline is strongly preferred.

Minimum of ten years progressively responsible experience in implementing a large-scale asset management initiative including, reliability based maintenance, business processes, or technology management.

Experience implementing enterprise asset management in a transportation environment strongly preferred.

Minimum of seven years proven managerial experience influencing and directing others to initiate a recommended course of action to solve a problem or increase efficiency.

Must have experience in complex program management, project management; and experience in applying organizational change management to business change. Must possess the ability to manage and prioritize multiple interdependent projects and their risks.

Other Information

As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $91,821 (this figure is subject to change) per year or if the position is designated as a policy maker.

How To Apply

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Equal Employment Opportunity

MTA is an Equal Opportunity Employer.

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Location: New York, NY