Overzealous optimization is everywhere. By using mathematics and analytics, you can over-optimize the delivery of a product or service to the nth degree. This is not always a good thing because it may not always serve the customer. In fact, it just might ruin the customer’s day!
Ever walk into a room, look around and conclude that all is well. But then, someone picks up papers, a briefcase, or some other object from the floor, right where you were about to walk. You hadn’t seen it. Your vision is fine, so how could you have missed it? It makes you wonder how many other little things you missed in other places, too.
In maintenance, a big challenge is how to put different concepts and theories into practice, especially when you must also change the mind-set of your workforce and introduce a new way of thinking.
If you’re looking for a way to strengthen internal and external customer relationships, provide prospects with a forum to familiarize themselves with your expertise, and add value to your industry, consider implementing a professional development program. Not a product training program, although that can be a separate, related component, but a professional development program whereby you share current and emerging industry knowledge that helps participants be more successful on the job.
Before addressing the way asset management changes in the Internet of Things (IoT) era, it is worth summarizing what has happened since information technology (IT) became one of the main forces influencing the global economy and the competition.
You can tell a lot about a maintenance organization by observing how it purchases and consumes repair parts. Reactive organizations only seem to have time to “keep it running.” They don’t have time to shop for the best deals. Instead, they send the same noncompetitive purchase orders to the same vendors and take whatever pricing they get. And their receiving dock looks like a major courier service depot – full of emergency shipments. Cycle counts are mysteriously high because received parts aren’t always checked into inventory. Or, cycle counts are mysteriously low because parts are not always checked out of inventory and/or are lost to theft.
Part of the mission at Reliabilityweb.com® is to discover and deliver approaches to make reliability leaders and asset managers safer and more successful. I am blessed to be able to meet some of the best reliability leaders and asset managers in the world as I travel to learn (discover) and teach (deliver). There is nothing more satisfying than seeing someone presenting their journey based on the use of the Uptime® Elements™ framework.
There’s no doubt the Internet of Things (IoT) is moving quickly to the front lines of industrial maintenance reliability and asset management. Communication between machines and human technicians, enabled by wireless technology and connected devices, is fueling a shift from preventative to predictive maintenance. But while the Industrial Internet of Things (IIoT) groundwork has been laid, and it’s projected to be a $151 billion market by 2020, the revolution is still young.
In the current environment of ever-increasing demands to deliver exceptional results with limited resources, leaders are placing greater emphasis on performance measurement. Performance measurement is defined as the process of analyzing information to determine the progress toward a desired outcome for a given organization.
Asset management is the science of making the right decisions and optimizing the delivery of value.
Is asset management (AM) a new buzzword or a “flavor of the month” management initiative? AM is becoming a frequently used term in the industry around the world. It is a term being used more frequently by engineers, designers, facility planners and regulators, as well.