A Common Sense Approach to Defect Elimination

About this title

Engaged employees are three times more productive than average, but only ~30% are engaged, and ~20% are actively disengaged. Moreover, engaged employees provide 70% of the improvement ideas and improve the probability of organizational success by seven-fold. Yet many, if not most, improvement programs rely on the more advanced tools for improvement like RCM, RCA, and Six Sigma, that only involve some three to five percent of the employees. The leverage for organizational success is in engaging the entire workforce in defect elimination and process improvement. This book provides a guide for engaging all employees in defect elimination--eliminating the imperfections in our processes and equipment, providing employee ownership in the improvement process, and ultimately, the success of the business.

It provides a common sense approach to defect elimination, as the title states. Too often, companies want to develop complex engineering solutions to relatively simple problems. If you want to know about the problems with the work, ask the workers. They will tell you where the defects (problems) are, and more importantly, they can then be involved in creating the solution, thus creating engagement and ownership. 

Acerca del Autor - Ron Moore

Ron Moore is Managing Partner of The RM Group, Inc., and an internationally recognized authority on strategies and practices for manufacturing and operational excellence. He travels worldwide, typically working with large manufacturing and industrial companies in North and South America, Europe, Australia, Africa, and Asia.

Prior to The RM Group, Ron served for five years as President of Computational Systems, Inc (CSI), a supplier of industrial equipment condition monitoring technologies, principally instruments and software for vibration, oil, infrared, and ultrasonic monitoring and analysis of industrial equipment condition. During his tenure, the company grew at 30% per year, while concurrently maintaining healthy profits and cash position, and a strong balance sheet. Prior to that, he worked for several companies that served industrial operations and manufacturers, mostly in nuclear and fossil power stations, but also designing nuclear submarines. He holds BS and MS degrees in Mechanical Engineering from the University of New Hampshire, a MBA from the University of New Haven, and is a Certified Maintenance and Reliability Professional.

Ron lives in Knoxville, Tennessee with his wife Kathy.