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 Handbook to Achieve Operational Excellence

Handbook to Achieve Operational Excellence

A Realistic Guide Including All the Tools Needed


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157 6 x 9 in.

ISBN: 9780983874140



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About this title

This book is for anyone who wonders how top performing organizations make it happen. As we seek answers we typically read textbooks on the subject. This is not a textbook. It is a how to do it manual. By adopting the processes explained and illustrated, even you can create an organization that excels. Whether you are a CEO, an executive at any level, or even a supervisor or foreman, you will easily understand how to improve you present performance. More than thirty years experience doing exactly what is described in this book, your authors have helped numerous profit and non-profit organizations move toward excellence. In this book, we are sharing out experience process with you.


Best Book I have read in a Long Time - Awesome

"When I read the first page of Handbook to Achieve Operational Excellence, it pulled me in because of the initial statements about enterprise-wide management and alignment. These are serious topics that are well laid out in this book. I highly recommend that any manager wanting to start on the journey to Operational Excellence or Maintenance Excellence read this book. Using it in your sphere of influence may start a revolution to success for you and your company. These guys talk about how to hold each other accountable and be sincere in the journey. I love the statement on the first page of “Setting Top Level Goals”. I quote, “when a ship misses a harbor, rarely is it the fault of the harbor.” Companies who set top level goals have a very high probability for being successful and sustaining the change. This process is illustrated in the book in simple terms that are easy to understand. If you have ever read the book "Good to Great", then you will love this book."

Ricky Smith, CMRP from Charleston, SC


  • Operational Excellence
  • Values, Mission,Vision
  • Setting Top Level Goals
  • The Engine of Change
  • Defining the Organization
  • Process Mapping
  • The Goal Setting Process
  • Operating Information/Reports
  • Using Information
  • The Barrier Removal Process
  • Motivating Your Employees
  • A Very Small Textbook for Managing People
  • Training For Excellence
  • Conducting Effective Meetings
  • Putting It All Together
  • Our Best Advice and Recommendations
  • Making Change Stick

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