About this title

The fifth volume in the series will highlight the need for increased skills proficiency in maintenance and reliability organizations today. It begins with a discussion of the skills shortage, then progresses into how to develop cost-effective and efficient skills training programs. It focuses on modern tools for duty, task, needs analysis and how to convert that data into a complete skills development initiative. The reader will be able to use the information in this to develop or enhance a skills training program in their company.

Drawing on the author's first-hand experience in developing and implementing comprehensive maintenance skills training programs, Training Programs for Maintenance Organizations provides a roadmap for addressing the current challenges facing maintenance workforces. While many of the concepts presented have been in the training realm for years, they have not been directly applied to training a technical workforce. This text makes that application. By using this book as your guide, you will go a long way toward ensuring that your workforce has a solid skill foundation, an indispensable ingredient for an effective maintenance program.

• Begins with a foundation training program that should be required for all skilled trades' personnel.
• Looks at how to develop advanced trade specific training for each of the skilled trades.
• Considers how to develop equipment specific training that will enable a company to fully utilize their assets.
• Presents many actual examples from existing technical programs.

Read Chapter 1

Acerca del Autor - Terry Wireman

Senior Vice President, Strategy
Vesta Partners

Terry is the senior vice president of strategic development. He leads Vesta’s maintenance and reliability seminars and training, and provides strategic guidance to help the firm shape its market strategy and long-term direction. For over four decades, Terry has been specializing in the improvement of maintenance management and reliability.

He helps customers develop “best-in-class” maintenance and reliability policies and practices. As an international expert in maintenance/asset management, he has assisted hundreds of clients in North America, Europe and the Pacific Rim to improve their maintenance and asset effectiveness.

In addition, he has authored twenty four textbooks and scores of white papers and articles related to maintenance management process and technology.

Terry is currently a member of the US Technical Advisory Group working on producing the ISO-55000 standard. Terry is committed to keeping Vesta on the forefront of thought leadership pertaining to maintenance and reliability strategies.

Contents

Introduction to Volume 5 of The Maintenance Strategy Series

Overview of The Maintenance Strategy Series

Chapter 1 The Current Condition of Technical Skills in Maintenance Organizations

• The Perfect Storm
• An Aging Workforce
• A Compromised Educational System
• The Lack of Technical Apprenticeships
• The 2008-2009 Economy
• Concluding Thoughts

Chapter 2 The Training Development Process

• Developing the Training Program
• Delivering and Evaluating the Program

Chapter 3 Duty – Task – Needs Analysis

• Introduction
• Skills Trades Training Program Case Study
• The Duty – Task – Needs Analysis
• Pitfalls

Chapter 4 Learning and Training Styles

• Background Influences
• Who’s in Charge?
• The Trainers

Chapter 5 Preparing Instructional Objectives

• Considerations for Instructional Objectives
• What Is an Instructional Objective
• Why Care About Objectives?
• Where Objectives Originate
• Creating Objectives
• Pitfalls to Developing Instructional Objectives
• Summary
• Checklist for Trainers

Chapter 6 Identifying and Developing Training Materials

• Selecting Content
• Module Components
• Delivery System Selection
• Demonstrating Trainee Competency
• The Lesson Plan
• Try Out the Lesson
• Sequencing

Chapter 7 Training the Trainers

• What Is a Trainer?
• Learning How to Train
• Selecting Trainers
• Reflections for Technical Trainers

Chapter 8 Effective Classroom Conditions

Chapter 9 On-the-Job Training

• Building a Structured OJT System
• OJT Conflicts
• When to Use OJT
• From Unstructured to Structured OJT
• Components of an OJT System
• OJT Training Materials
• Tracking and Report Generation
• Implementation
• OJT Training Procedures
• OJT Myths

Chapter 10 Measuring the Results

• Calculating ROI (Return on Investment) for Training
• Indicators Specific to Technical Training
• Problems with Technical Training Programs

Chapter 11 Continuous Improvement in Training

• Performance Discrepancies
• ROI and Training
• Developing an Action Plan
• Is Training Appropriate?
• Summary

Chapter 12 Managing the Next Generation of Technical Employees

• Baby Boomers
• Generation X and Y
• Training Requirements

Chapter 13 Knowledge Management

• Critical Equipment and Specialty Skills
• Knowledge Capture
• Artificial Intelligence and Explicit Knowledge

Appendix A Mechanical Task Descriptions

Appendix B Suggested Reading List 

Index