Developing A Global Reliability Program In Healthcare- The Defense Health Agency Case Study

In this episode recorded at TRC25, Devin Hugie, CEO of Forum Reliability, joins Jonathan and Brendan to discuss the evolution of reliability from a maintenance task to a core business strategy. Devin shares his personal journey from the "boiler room" to executive leadership, illustrating how reliability impacts the bottom line and why it must be understood at the C-suite level. The conversation covers the necessity of "Operationalizing Reliability," the importance of speaking the language of finance to gain executive buy-in, and why focusing on people and culture is the ultimate driver of asset management success.