In this IMC 2025 episode of Reliability Radio, Andrew Dixon, CEO of MaxGrip, shares a pragmatic perspective on the current state of AI in maintenance and reliability. While AI dominates conference conversations and vendor showcases, Andrew emphasizes that many AI initiatives remain stuck in short‑lived pilot projects that never translate into sustainable business value.
The discussion highlights a core challenge facing organizations today: the disconnect between executive‑level ambition and real shop‑floor execution. Andrew explains that AI success depends far more on embedded change management, cultural readiness, and skills development than on the tools themselves. Without clearly defined outcomes, effective communication of ROI, and strong adoption frameworks, AI initiatives struggle to gain traction.