Operational Performance Management through Data Manipulation at San Jose Water

by Brad Shacter and Andy Yang, San Jose Water Company

Explore San Jose Water’s results-driven, methodical approach to establish performance management visualizations and dynamic data QA tools via extracting, transforming, and loading Oracle transactional data to the final product: Tableau dashboards and visualizations.

Learning takeaways:

1. Why performance management is important to the San Jose Water Company.
2. Transformation of Oracle transactional data into a more manageable relational database for analysis and visualizations that supports a diverse collection of dashboards and tools to help companies identify opportunities to drive meaningful improvement.
3. San Jose Water Company's dashboard development process and current/ future dashboards.