Innovation, technology, and best practices in asset management are recognized at MaximoWorld 2025
- MaximoWorld 2025, Co-located with TRIRIGA World, is Reliabilityweb.com's annual event that brings together the best in technology applied to reliability, maintenance and facility management, rewarding organizations that make the best use of the IBM Maximo suite to achieve excellent operational, financial, and safety results.
- This year, the theme of the event is Managing Assets for Maximum Value, highlighting management quality as a support for business success.
Managing Assets for Maximum Value is the slogan of Maximo World Conference 2025, the annual event held by Reliabilityweb.com to promote the best practices in reliability, the exchange of experiences, the best technological examples, and the best solutions for asset management. It is a meeting place for Maximo solution providers, users, professionals, investors, scientists, and technicians, whose dynamic approach enables technological and managerial advancement and development.
MaximoWorld, co-located with TRIRIGA World, is also the setting for the MaximoWorld Awards, which recognize innovation, business transformation, the use of artificial intelligence, and data governance to achieve exceptional results that create robust organizations, secure environments, and sustainable practices. It will take place in Phoenix, Arizona, from August 4 to 7, at the JW Marriot. IBM Maximo is the suite that enables optimal management of industrial assets to obtain maximum value from them, while the TRIRIGA Suite is applied to space and facility management to optimize resources, services, and space utilization.
The award ceremony will be presided over by Terrence O'Hanlon, CEO & Publisher of Reliabilityweb.com and creator of the Uptime® Elements™ Framework, accompanied by Maura Abad, Vice President of Operations for the organization. The event is part of a full agenda of activities that includes learning sessions, RAP Talk, brilliant conferences, exhibitions featuring the latest in technology applied to reliability and asset and building management, the Certified Reliability® Leader Workshop (CRL) certification exams, evening musical events, and plenty of networking. Year after year, the Maximo World Awards demonstrate Reliabilityweb.com's commitment to continuing to spread the culture of reliability in order to achieve a secure and sustainable future that would not otherwise be possible.
Awards and winners
1. TRIRIGA Award, Best Technical Innovation Using IBM TRIRIGA: EY
In 2025, the US organization EY won this award. The judging panel based its decision on the organization's use of the IBM TRIRIGA system for data retention with 100% compliance, as well as a 60% improvement in performance thanks to the reduction in the size of the T_TRIPEOPLE, IBS_SPEC, and IBS_SPEC_ASSIGNMENTS tables. EY is a global professional services firm providing audit, consulting, tax, strategy and transaction services in more than 150 countries with more than 400,000 employees. Its goal is to build a better world by focusing on creating value for clients, people, society and the planet, and shaping the future with confidence. "It is a true honor to accept the award for best innovation for EY's internal implementation of the IBM TRIRIGA system on behalf of our dedicated team. Our internal implementation of the IBM TRIRIGA system has been an important milestone on our journey to improving operational efficiency and driving technical innovation within our organization, which also involved rethinking how we leverage technology to create value, optimize processes and serve our business. We look forward to building on this success and continuing to explore new possibilities," said Sandra Corkern, associate director, about the award.
2. TRIRIGA Award, Best Business Transformation Using IBM TRIRIGA: The Royal Melbourne Hospital (RMH).
The Royal Melbourne Hospital (RMH) is a leading public health care provider in Australia. Implementing TRIRIGA has enabled RMH to proactively transform its facility management service delivery supporting clinical care and patient outcomes. Whilst TRIRIGA is primarily used as a facilities, task and asset information management system across the health service, it has grown lots of tentacles and widely used now in clinical spaces across the hospital, including their Emergency Department, Theatres, Radiology & clinical Wards. Since implementation, RMH has optimized service delivery, improved task response times by 85%, deployed a “real-time” mobile solution on more than 300 smart devices, digitized more than 60,000 asset records, and automated more than 2,000 work plans. This major healthcare service receives an average of 1,259 service requests per day through its TRIRIGA portal, whose data-driven technology has improved their workforce utilization, productivity and asset performance overall. Replacing six legacy systems and multiple paper-based processes has also resulted in a reduction in their carbon footprint. With significantly greater reporting capabilities, using the advantages of digitization, the FM business transformation has enabled a pathway to become more efficient, competitive, and sustainable. "Our digital and change management journey demonstrates the positive power of people, data, automation and innovation and that non-clinical services can also contribute to improving healthcare delivery. We sincerely thank IBM and TRIXi Building Insights for their guidance and partnering with us throughout our journey. We are very proud of our RMH teams who really want to make a difference, and I am thrilled to accept this award in recognition of their hard work and commitment to digital transformation and excellence," said Adriana Stormont, CAFM-TRIRIGA Program Director, upon learning of the award.
3. TRIRIGA Award, Best Lease Management Using IBM TRIRIGA: Arizona Department of Transportation & eCIFM Solutions Inc.
The Arizona Department of Transportation (ADOT) is a state agency responsible for the planning, construction, operation, and maintenance of Arizona's transportation infrastructure (highways, public transportation systems, airports, and motor vehicle services), and focuses on providing a safe, efficient, cost-effective, and sustainable transportation system in the state. eCIFM Solutions Inc. is an IBM Gold Business Partner, mobile application developer, and provider of integrated workplace management systems (IWMS) and connected portfolio intelligence platform (CPIP) services for a wide range of businesses, offering comprehensive and customized solutions. The judging panel awarded this based on the work in transforming statewide leasing operations through IBM TRIRIGA. ADOT led the initiative to ensure a single solution for the current and future needs of state facilities by upgrading and further integrating IBM TRIRIGA into its operations, with notable improvements in operational efficiency, reduced operating costs, and increased productivity. “This award recognizes the teamwork and synergy between ADOT, eCIFM Solutions, and IBM in delivering the TRIRIGA Real Estate & Facilities solution, striving to comply with state laws and federal regulations and reporting requirements,” said Stephanie Neves, senior business analyst, Arizona Department of Transportation, upon hearing the news of the award.
4. TRIRIGA Award, Best Long-Term TRIRIGA Use: The World Bank & eCIFM Solutions
In the Best Long-Term TRIRIGA Use category, the 2025 award went to The World Bank & eCIFM Solutions. eCIFM Solutions Inc. is an IBM Gold Business Partner, mobile application developer, and provider of integrated workplace management (IWMS) and connected portfolio intelligence platform (CPIP) services. The World Bank is a global development institution that provides financial and technical assistance to developing countries, with the aim of reducing poverty and improving quality of life by developing initiatives aligned with each country's strategic development objectives and with a high positive impact. Since 2005, TRIRIGA has been instrumental in managing the Bank's extensive global facility operations, processing more than 100,000 work tasks per year across millions of square feet. The judging panel, based on the significant transformation that The World Bank has undergone from its legacy TRIRIGA system to a modern, AI-enabled platform, awarded the prize recognizing the best long-term program, with special mentions for best operations and maintenance implementation and best asset management program. The financial institution also implemented the On The Go! mobile solution and, in collaboration with eCIFM, has developed an AI agent to translate call center voice messages into service requests for maintenance teams. For Askandar Khan, Information Technology Officer, “this award recognizes our long history with TRIRIGA and the excellent results achieved in operations, maintenance, and asset management”.
5. Best AI Innovation Using IBM TRIRIGA: Cook County & eCIFM Solutions Inc
eCIFM Solutions and the Cook County Bureau of Asset Management (BAM) received this award for their use of eCIFM's AI-powered lease abstraction tool in the implementation of Cook County's TRIRIGA system (a pioneer in the use of this technology), which enabled the processing of complex lease and license data, converting static documents into structured, actionable data. The Bureau of Asset Management provides clean, safe, sustainable, and accessible facilities to millions of people through routine maintenance programs, capital construction projects, and efficient use of real estate assets. eCIFM Solutions Inc. is an IBM Gold Business Partner, mobile application developer, and provider of integrated workplace management (IWMS) and connected portfolio intelligence platform (CPIP) services. Thanks to this tool, the BAM was able to review lease documents using AI to automate the extraction of critical data with high accuracy, while also ensuring deterministic and reliable results. "We are proud to be recognized for our work in modernizing lease management with the support of eCIFM. eCIFM's AI Lease Abstraction tool has been a game changer, significantly reducing manual work, improving data quality, and allowing our teams to focus on higher-value tasks," said Ivaylo Lazarov, Associate Director of Systems Administration, Cook County Bureau of Asset Management.
6. Maximo Award, Best Maximo Real-Time Maintenance & Operations Intelligence: Miral Experiences & Thiran Technologies (UNITED ARAB EMIRATES)
Miral Experiences is a subsidiary of Miral Asset Management Group, dedicated to managing world-renowned theme park operations, including FWAD, home to the world's fastest roller coaster; YWW, the world's largest water park; WBAD, Warner Bros.' largest indoor theme park in the world; Qasr Al Watan, a cultural experience (located on the grounds of the Presidential Palace) that celebrates the heritage, tradition and values of the United Arab Emirates, among other attractions. The judging panel awarded the Best Maximo Real-Time Maintenance & Operations Intelligence award to Miral Experience, which demonstrates remarkable use of technology and digitalization in its Cognitive Control Panels, where Maximo is a real-time control tower, displaying the status of attractions, preventive maintenance, updates, tracking, and mobile access from the Operations and Maintenance control room. “It is a system created entirely with Maximo, which provides us with real-time operational information based on existing data. It is a people-centric interface designed with operations in mind, serving as the nerve center for daily maintenance and customer service decisions,” said Nathiq Syed, director of planning and projects, on behalf of the company.
7. Maximo Award, Best Maximo Data Governance: Evergy
Evergy, a US utility company engaged in the generation, transmission, and distribution of electricity in Kansas and Missouri, serves more than 1.6 million customers in a service area that extends 316 miles east to west and 325 miles north to south, with 62,000 miles of transmission and distribution lines, more than 800 substations, a nuclear power plant and several fossil & renewable energy sources used to supply power to our customers. This year, it was awarded the Best Maximo Data Governance Award. Evergy partnered with PwC to carry out a comprehensive implementation of IBM Maximo MAS8.11, which improved work and asset management capabilities and set a new standard for technological advancement within the utility industry with the implementation of Monitor, Health & Predict. Company representatives expressed their gratitude for this prestigious award, recognizing the hard work they have done and “the vision the team has put into providing cutting-edge technology” to this organization.
8. Maximo Award, Best Maximo Implementation: Lockheed Martin Aeronautics & Strategic Maintenance Solutions
Lockheed Martin is a global security and aerospace company employing approximately 114,000 people worldwide, dedicated to the research, design, development, and manufacture of advanced technology products and services.
To support its mission-critical programs and future defense initiatives, Lockheed Martin Aeronautics (LM Aero) modernized its Maximo EAM system under a strategy, focused on assurance, availability, affordability, and accountability. Working with Strategic Maintenance Solutions (SMS), the organization overcame on-site maintenance challenges by upgrading to Maximo 7.6.1.x, moving from Oracle to DB2, and migrating to IBM's secure FedRAMP environment. This effort drove improved system performance, safety compliance, and resource availability, enabling LM Aero to refocus its approach toward reliability driven innovations (location hierarchy, inventory optimization, business process alignment, mobile solutions, and work execution management). Strategic Maintenance Solutions, Inc. (SMS) is a recognized in industrial IoT solutions and a global leader in the implementation, improvement, and validation of enterprise asset management (EAM) and calibrated asset management systems. SMS has earned and maintains IBM Platinum Business Partner accreditation. This project, developed jointly by both organizations, is considered one of the largest Maximo implementations, making them worthy of this award. The project reflects “our commitment to innovation, operational excellence, and reliability by delivering a secure, scalable, and high-performance Maximo platform that supports the sustainability and affordability of critical defense programs,” said project representatives regarding this important award.
9. Maximo Award, Best Maximo Connected Workforce: Stena Drilling Ltd & Cohesive
Stena Drilling and Cohesive worked together to deliver the first implementation of the Maximo Application Suite (MAS) designed to enable use of the enterprise asset management platform in an offline environment.
This successful project was recognized with the Best Maximo Connected Workforce Award, rewarding the efforts of both Stena Drilling's Maximo team and Cohesive.
The project consisted of an upgrade from Maximo7.6.1.3, including the implementation of Cohesive's proprietary Data Utility (CDU) and Data Replication (CDR) applications to ensure a smooth upgrade despite the offshore environment.
Stena Drilling has seven Maximo environments, one, its central instance, hosted in the cloud, and six remote instances on its offshore vessels. Due to lack of connectivity, these remote instances are sometimes used in an offline state.
The CDU helped eliminate downtime during the upgrade and data migration process, while the CDR application supports major Maximo environments when working offline. As a result, there were no interruptions to Stena's operations at any point during the upgrade.
The upgrade went live in April 2025.
About Stena Drilling
Stena Drilling specializes in offshore drilling services, with an unwavering focus on safety, innovation, and operational excellence. This organization operates a fleet of five ultra-deepwater drilling vessels and one semi-submersible vessel. Their drillships are equipped with fully integrated Managed Pressure Drilling (MPD) systems, enhancing their ability to meet complex drilling demands, while upholding the highest standards of environmental management and corporate responsibility.
About Cohesive
Cohesive, part of Bentley Systems, is a global leader in enterprise asset management (EAM), advisory services, and data management solutions. It empowers asset-intensive industries to enhance reliability and achieve operational excellence. An IBM Platinum Partner, it has deep expertise in implementing and supporting IBM Maximo.
10. Maximo Award, Best Maximo Health Safety and Environment (HSE): Saudi Entertainment Ventures (SEVEN) & eSolutions Saudia, Kingdom of Saudi Arabia
In the entertainment industry, safety is paramount. This year, the Best Maximo Health Safety and Environment (HSE) Award goes to Saudi Entertainment Ventures (SEVEN) and eSolutions Saudia, from the Kingdom of Saudi Arabia. These companies aim to create opportunities through entertainment, a massive and economically impactful industry. The judging panel recognized SEVEN's asset management platform and world-class entertainment attractions, which demonstrate reliability, safety, and regulatory compliance, making the organization a regional leader in digital QHSE. Abdul Rahman Al Ali, Chief Technology Officer at QIC and SEVEN, said: “We are deeply honored to receive this prestigious award, which is a testament to the strength of our partnership with IBM.” Anas Abu Laban, Associate Director, expressed his sincere gratitude to E-Solutions and PwC for their unwavering dedication and support throughout the project.