Your privacy is important to us. By participating in the Council of Better Business Bureau's BBBOnLine Accredited Business Program we have made a commitment to meet the programs' strict requirements regarding how we treat your information and have it verified by BBBOnLine.
Reliabilityweb.com is sensitive to protecting the private information that our members and visitors provide to us. We also want you to have the opportunity to obtain interesting and useful information regarding products and services. The loyalty of our members is very important to us and we hope this policy will demonstrate our commitment to making sure your experience at reliabilityweb.com is a positive one.
Voluntary Customer Surveys
Web Site Use and Navigation Information
Opting Out or Un-subscribing
Related Web Sites Privacy
Questions, comments or concerns
For the opt in weekly email newsletter:
Information is collected such as name, job title, company name, address, email address, telephone number, and optional special interest indications. Reliabilityweb.com collects and stores customer information for the primary purpose of forwarding Reliabilityweb.com member email newsletters and special offers. This information is not made available to 3rd parties for any use. This email list is self-service and allows you to add your email (opt in), delete your email (opt out). To update or change information, please send an email to email@example.com with your current subscriber email address and the details of what information you would like changed or updated. We can also unsubscribe you using this method if you prefer.
How You Can Access or Update Your Personal Information
Each week, we send you an email newsletter with a link at the bottom of the page for you to view and or change the information that you supplied, and delete or unsubscribe yourself and your information from our database.
If you would like to update, change or delete your personal information manually, you may do so by sending an email to firstname.lastname@example.org with your current subscriber email address and the details of what information you would like changed or updated. We can also unsubscribe you using this method if you prefer.
For the opt in Email discussion forum
Information collected is limited to your email address and is used to ensure that you receive the messages generated by other members of the list. This information is not used for any other purpose. You may opt in and opt out of this list at any time.
For Sponsored Surveys, Online Training, Quizzes, Book Excerpts and Giveaways
Information is collected such as name, job title, company name, address, email address, and telephone number, whether permission is granted or denied to follow up and optional special interest area indications as well as open comments. Reliabilityweb.com collects and forwards a copy of that information the sponsoring companies who may also contact you with further information related to the subject area of interest. These companies consist of reputable suppliers of Industrial Maintenance products, services and training and do not include any consumer or direct marketing companies or known senders of SPAM. If you do not wish to have your information shared, please do not use these services. Reliabilityweb.com may also use the information to contact you for optional customer satisfaction surveys and feedback.
How we Use Customer Information
The customer information that we collect during the registration process is or may be used:
- To examine system logs to resolve system problems
- To make sure that only Reliabilityweb.com customers are able to access certain member-only services.
- This information is kept on a limited access computer and is only available to personnel on a need to know basis.
We provide some information to companies that we use to perform certain functions for us, for example, a web site for survey hosting, an email service provider, an e-mail list service provider, and a chat service provider. We choose providers who pledge to maintain your privacy as well. None of the third party service providers are authorized by reliabilityweb.com to release your information.
Occasionally we use our customer database to distribute ReliabilitE-Flash newsletters and other announcements.
Reliabilityweb.com will share information with government authorities when legally required to do so and may cooperate with these authorities investigating claims of illegal activity such as (but not limited to) illegal transfer or use of copyrighted material, or postings or email containing threats of violence. Except under the limited circumstances described above, we do not disclose customer information to third parties.
How We Use Customer Survey Responses
We take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with responses of other Reliabilityweb.com customers to create broader responses to survey questions. We then use the aggregated information to improve the quality of the information we provide to you as well as the services. Reliabilityweb.com may choose to share certain aggregated information with third parties. This information is not linked to personally identifiable information.
Voluntary Customer Registration Forms
Reliabilityweb.com encourages all of our customers to participate in online training, giveaway contests, book excerpts, free demo disc requests, the Reliability Shopper Service and other services that require online registration. These forms are passed on to the provider of the service or product and may be used by them to contact you. Please remember that these forms are voluntary.
Web Site Use and Navigation Information
Our servers collect each time a user visits our web site, certain anonymous use and navigation information. This information is aggregated and anonymous. It tells us how our web site is used and navigated, including the number, frequency, and duration of visits to each Web page.
Web Site use and navigation information that we collect may include the domain names of visitors who are not already Reliabilityweb.com customers (such as "www.user'sinternet-service-provider.com) and of Reliabilityweb.com customers, but it does not otherwise contain individually identifiable information about any visitor to our Web Site.
How We Use Web Site Use and Navigation Information
Like customer survey information, we use the anonymous, aggregated information to improve the content and navigation features of our Web Site.
Opting Out or Un-subscribing and accessing your contact information
Reliabilityweb.com does not have any interest in sending you information that you do not want. You can automatically opt out or unsubscribe from the weekly e-mail newsletter automatically by clicking the link at the bottom of each email and following the on screen instructions. You can also unsubscribe from the e-mail discussion forum by sending an email to email@example.com with the word unsubscribe in the subject line. You may also request manual removal from any contact list at Reliabilityweb.com by replying to that email and requesting "remove" in the subject line. You may also call, write or fax to the address and numbers listed at the bottom of this page.
Web Site Use by People under the age of 18
Reliabilityweb.com is designed for adult professionals who are involved in the use reliability technologies such as vibration analysis, infrared thermography etc...
This site contains no information that may be harmful to people under the age of 18.
Reliabilityweb.com data is stored on computers in a secured office. The computer also requires a password to log in for access. A state of the art firewall and security software system prevents unauthorized access. The office is located in a locked building that meets all acceptable security standards.
Related Web Sites Privacy Policies
Questions, Comments, Concerns and/or Ideas
Snail mail and telephone information
PO Box 60075
Fort Myers, FL
Tel: (239) 333-2500
Toll Free: (888) 575-1245
Fax: (309) 423-7234
Physical address - (shipping address)
8991 Daniels Center Dr
Fort Myers, FL