In the fight against cancer, when a drug is finally approved and ready to be commercialized, every dose counts. A major pharmaceutical company with a blockbuster oncology product had to find a way to get every dose to every patient that was in desperate need of it.

tales from the shop

Best Year Ever!

Brendon Russ

Is the best yet to come? One company realizes that their best can be better in this Tales from the Shop narrative. See what happens after they implement continuous improvement processes.

tales from the shop

Maintenance Strategy Development

Hugh Creasy

When parts keep breaking, what do you do? This team, with the help of failure mode and effects analysis, was able to get to the bottom of the problem. You're not losing your brearings, after all.

tales from the shop

Lessons Learned, Lessons Lost

Malcolm J. Werner

This Tale from the Shop tells the story of one company's simple error that led to a massive shutdown. Utilizing Uptime Elements, they were able to accurately and efficiently diagnose and resolve the problem.

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tales from the shop

A Good Blamestorming Session

Brendon Russ

Playing the blame game is no way to handle any problem. When data isn't reviewed, it is easy for companies of all sizes to fall into this trap.Read how one team handled a faulty machinery problem, and the blame surrounding it.

tales from the shop

You Guys Can Handle It

Gail Petersen

Utilizing resources is smart, but using the right resources for the problem is smarter. This Tales from the Shop story features a situation when a company decided to turn to the wrong resources.

tales from the shop

Decision Making

John Fortin

Tired of biased decision-making in your organization? Imagine prioritizing projects based on clear objectives, not power plays. Multi-objective decision analysis (MODA) levels the playing field, ensuring fair project selection through data-driven, transparent processes. See how one company used MODA to shift the balance and prioritize the right projects for the right reasons.

tales from the shop

Isn’t That the Definition of Insanity?

Jonathan Guiney

Ever felt like a young grasshopper in a room full of seasoned masters? This reliability engineer did, facing skepticism and resistance when implementing new plans. But instead of sweating, he learned two golden rules: Respect knowledge, and involve the team.

tales from the shop

Critical of Analysis

Brendon Russ

Is Everything Really Critical? When Everything is Critical, Nothing Is. The reliability team conducted a meeting and met with representatives of the various departments of a facility, such as safety, quality, operations, engineering, maintenance, and even the plant manager.

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