Blair, NE and Phoenix AZ – June 24, 2025 – Reliabilityweb.com, in collaboration with the Reliability Leadership Institute, is proud to announce the official launch of the AI-powered MaximoWorld Chatbot, an intelligent digital assistant designed to enhance the attendee, sponsor, and speaker experience at the 2025 MaximoWorld Conference.
Developed as part of the Reliability Leadership Institute AI Research & Development program, under the leadership of Terrence O’Hanlon, CEO of Reliabilityweb.com and Executive Director of the Reliability Leadership Institute, the MaximoWorld Chatbot combines deep knowledge of the MaximoWorld Conference as well as expertise for IBM Maximo Application Suite with the Uptime Elements™ Reliability Framework and Asset Management System™ to provide real-time support, guidance, and strategic insights before, during, and after the conference.
This groundbreaking tool empowers users to:
- Plan custom agendas aligned with specific objectives.
- Justify attendance to stakeholders using value-driven insights.
- Navigate the conference with tailored recommendations for sessions, speakers, and exhibitors.
- Access expert guidance on Work Execution Management (WEM) in Maximo and digital transformation strategies using IoT, AI, and asset condition management.
“The chatbot isn’t just a tool—it’s a co-pilot for your reliability journey,” said O’Hanlon. “It’s about empowering professionals with the right knowledge at the right time to make the most of their MaximoWorld experience. We have created dozens of specialized Reliability AI agents, but this is a new customer-facing agent development track that augments our excellent human customer service team. We anticipate that AI can reduce up to 50% of typical human-handled customer service resolutions. We hope the audience is as excited about it as we are.”
This AI initiative exemplifies Reliabilityweb.com’s commitment to continuous innovation and delivering practical solutions that bridge technology and human expertise in the maintenance, reliability and asset management community.
To experience the MaximoWorld Chatbot, visit www.maximoworld.com or attend MaximoWorld 2025, August 4-7, in Phoenix, AZ.
