Join Jonathan Guiney and Brendon Russ on Reliability Radio as they tackle a core industry issue with Jeremiah Woodford, CEO of VeriSign. The discussion focuses on the poor practices surrounding MRO and spare parts, where inventory is often an afterthought, leading to overbuying, messy data, and frustrated teams.
Jeremiah reveals how VeriSign’s AI-powered solution is built on a massive large language model that normalizes messy data across plants and industries. This technology allows them to rationalize spare parts needs by analyzing asset criticality, usage history, and even supplier lead times. Jeremiah explains the emotional challenge of convincing maintenance managers to reduce their safety stock, and how showing them the data can unlock massive savings and improve efficiency. The conversation concludes with VeriSign’s disruptive philosophy: using AI to automate decisions and get people off their screens and back to turning wrenches.