In this Reliability Radio episode recorded at the TRC 2026 conference in South San Francisco, host, Brendon Russ speaks with John, a representative from ABS. John shares his decade of experience as a maintenance director in healthcare facilities to analyze the common challenges in implementing computerized maintenance management systems (CMMS). Management often assumes that the configuration of these systems is complete, but in practice, they lack the structured and standardized data needed to be truly useful.