Managing facility maintenance across 200 buildings and 16 million square feet requires precise inventory control and field accessibility. Randy Henry, Application Systems Manager at Northwestern University, and Sharon Castro from eKIFAM Solutions detail Northwestern’s digital transformation journey with IBM TRIRIGA and eKIFAM’s "On the Go" (OTG) mobile platform.
Facing administrative burdens from manual paper workflows, duplicate data entries, and misplaced parts, Northwestern automated its inventory management processes by deploying eKIFAM's mobile app. Randy and Sharon demonstrate how offline-first mobile synchronization for technicians in sub-basements and tunnels, mobile barcode scanning, and streamlined purchase order issuing have delivered an estimated 15–20% in annual time savings while aiming for a 50% reduction in stock issue errors. The presentation illustrates how modern mobile tools elevate data accuracy, streamline cycle counts, and improve operational productivity across university facilities.
