Scott Smith and Noel Neuwirth:

This session dives deep into Mobility 4.0, arguing it's the critical foundation for truly leveraging AI and machine learning in maintenance. They contrast the inefficiencies of traditional paper-based processes—prone to errors and delays—with the transformative power of digitized operations.

Scott and Noel position technicians as the "Kyle Reeses" of maintenance, serving as the essential "integration nexus"for data in diverse, hard-to-sensor environments. They share Skookum's practical "crawl, walk, run" approach to mobility deployment, highlighting the importance of executive sponsorship and unique strategies to drive technician adoption (like financial incentives and direct feedback loops).

The discussion then explores advanced Mobility 4.0 capabilities, including AI-powered searching, vision processing for data capture, Edge AI for real-time monitoring, and intelligent applications for work order automation and diagnostic assistance. They cite real-world examples from their clients like Salt Lake City Airport and their own deployments. The key takeaway: prioritizing core technician mobility based on business needs and ROI is the game-changer that extends capabilities into advanced reliability and asset management, creating a concrete path to an AI-driven future.