Improve Asset Reliability & Efficiency at The Reliability Conference

The Reliability Conference 2025: Actionable Insights for Reliability Success.

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An “Unplanned” Reliability Journey – From Chaos to Operational Excellence

by Corey Crosbie, Salem and Beverly Water Supply Board and Bob Lawrence, JACOBS

Prior to 2020 best practices was nonexistent, MRO in chaos, and reactive work was overwhelming. Today, best practices are infused into our culture, MRO modernization and preventative programs have been initiated, helping us to strive towards operational excellence. This session covers our journey.

Learning takeaways:

  1. Impacts on culture change.
  2. Outside expertise influence on workforce.
  3. The benefits of planned versus reactive maintenance.

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