David Lockhart, Kaiser Permanente

Healthcare is one of the last industries to implement RCM and/or AM. With increased regulations, higher quality standards and the need to drive down costs, RCM and AM are perfect for this industry. However, the implementation and successes are challenging. This presentation will walk the audience through the important steps of the Uptime Elements for a success journey to high reliability that will meet the healthcare regulatory requirements. Starting with understanding what needs to be measured and how. How to gain support from your leadership and your team through this change. Completing and validating your inventory and risk assessment will be critical to meeting regulatory requirements for alternative equipment maintenance practices. This will set the team up for success as they now have the critical information to begin their implementation of an RCM program. This presentation will share the successful implementation at other healthcare organizations.