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Reduction in Work Authorization Turnaround Times

Reduction in Work Authorization Turnaround Times

MaximoWorld Presentation 24:22 Minutes

by Michelle Suyehiro and Gary Walker, Stanford Health Care

Stanford Health Care’s operational excellence journey to improving the Work Authorization process to proactively assess, identify and mitigate risks to people, operations and facilities. Work Authorization follows the governmental guideline flow down from regulation, industry standard, organizational policies to procedures, simplifying the multijurisdictional requirements into a single format and automating the paper process in Maximo. The outcomes are increased user usage, and decreased turnaround times, all while upholding licensing and regulatory compliance.


  • The benefits and pitfalls of automating processes
  • Engage lean principles to drive engagement and create clear standards
  • Leverage tools to sustain and continuously improve functionality
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