FREE copy of the Uptime Elements Implementation Guide once you subscribe to Reliability Weekly

Cloud-based facility management software provider releases new functions for tracking work completion targets and scheduling resources to meet those targets

Springfield, MO -- July 20, 2016

eSSETS (http://www.essets.com), an innovative developer of web-based software serving facility managers and physical asset portfolio managers has released enhancements to help its customers reach service performance objectives. Employees of organizations being served can now submit requests through eSSETS’ WebQ or SmartQ web portals clearly delineating target completion dates and times. Managers and dispatchers processing these requests through eSSETS’ ToDoQ dispatch management function can review existing schedules of internal technical staff and/or outside contractors, schedule these resources on new jobs, and provide feedback to the service requester on the feasibility of meeting the requested target times.

“It’s all about structured, effective communications between the facility services provider and those they serve,” according to eSSETS CEO Paul Roberts. “Employees of organizations need their facilities and supporting equipment to be working and safe in order to do their jobs. The facility manager’s job is to respond to issues and requests as expeditiously as possible, while at the same time managing the expectations of those making requests. The new scheduling enhancements in our enterprise asset management software helps facilitate tracking and managing both work and expectations,” said Roberts.

Other enhancements in version 7.4 make it easier to find resources for different facility needs. Dispatchers and facility managers can search for contractors using keywords, such as plumbing, electrical, HVAC, etc., and submit requests for services to the selected contractor electronically. Contractors can respond to assignments electronically as well, and even attach their invoice and other supporting documentation to the job. The entire engagement, from request to job completion, can be paperless.

“Systematic and structured information exchanges between people with facility related needs, and those fulfilling those needs with technical services, can reduce ambiguity, reduce stress for all concerned, and ultimately improve performance,” notes Roberts. “Our mission at eSSETS is to provide easy to use, easy to access tools that provide such structured processes helping facility managers to be heroes within their organizations.” The enhancements in version 7.4 continue this march of ever improving cloud-based software tools for facility management, maintenance management, and overall enterprise asset management.

Additional information and a 30-day free trial may be requested by visiting https://essets.com/contact-us.

About eSSETS (http://www.essets.com)
eSSETS provides cloud-based facilities management software that helps organizations track and manage assets from the convenience of web browsers and mobile devices. The EAM software combines asset information with tools for inspections, preventative maintenance scheduling, service requests, warranty tracking and much more. eSSETS leverages the power and convenience of the Internet to deliver maximum functions in minimum time.

Upcoming Events

August 8 - August 10, 2023

Maximo World 2023

View all Events
banner
80% of Reliabilityweb.com newsletter subscribers report finding something used to improve their jobs on a regular basis.
Subscribers get exclusive content. Just released...MRO Best Practices Special Report - a $399 value!
DOWNLOAD NOW
Defect Elimination in the context of Uptime Elements

Defect Elimination means a lot of things to a lot of people. Uptime Elements offers a specific context for defect elimination [DE] as a success factor on the reliability journey [RJ].

Internet of Things Vendors Disrupting the Asset Condition Management Domain at IMC-2022

Internet of Things Vendors Disrupting the Asset Condition Management Domain at IMC-2022 The 36th International Maintenance Conference collocated with the RELIABILITY 4.0 Digital Transformation Conference [East]

Asset Management Technology

The aim of the Asset Management technology domain is to assure that IT/OT systems are focused on creating the value from the assets and that the business can deliver to achieve organizational objectives as informed by risk.

TRIRIGAWORLD AWARDS at MaximoWorld 2022

TRIRIGAWORLD AWARDS honors excellence in space optimization and facility management, A Reliabilityweb.com event to further advance asset management

IMC-2022 Who's Who: The World's Best Run Companies

The International Maintenance Conference (IMC) provides a fresh, positive community-based curated experience to gain knowledge and a positive perspective for advancing reliability and asset management through people, their managers, the strategy, the processes, the data and the technology. The world’s best-run companies are connecting the workforce, management, assets and data to automate asset knowledge that can be leveraged for huge beneficial decisions.

Uptime Elements Root Cause Analysis

Root Cause Analysis is a problem solving method. Professionals who are competent in Root Cause Analysis for problem solving are in high demand.

Reliability Risk Meter

The asset is not concerned with the management decision. The asset responds to physics

Why Reliability Leadership?

If you do not manage reliability culture, it manages you, and you may not even be aware of the extent to which this is happening!

Asset Condition Management versus Asset Health Index

Confusion abounds in language. Have you thought through the constraints of using the language of Asset Health?

Seven Chakras of Asset Management by Terrence O'Hanlon

The seven major asset management chakras run cross-functionally from the specification and design of assets through the asset lifecycle to the decommissioning and disposal of the asset connected through technology