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Global PTM Provides Solution for Alpha Natural Resources to Standardize on Oracle eAM

Global PTM identified the best approach for implementing the newly acquired sites into the Oracle eAM environment, which allowed Alpha to standardize their maintenance processes leveraging the Oracle eAM solution. This effort included the development of an implementation timeline, staffing plan, and schedule to ensure proper system configurations, interfaces, application set-ups, and initial testing. A train-the-trainer approach created and led by Global PTM provided user training for the core project team prior to the go-live launch.

“The addition of the Massey Energy sites brought with it a challenge with our existing Oracle applications,” reported Alpha Natural Resources. “The approach developed by Global PTM successfully addressed the Oracle eAM implementation and how the interfaces needed to be configured with the various site locations. Their team gathered user feedback, conducted training, and continued to support us through the go-live and beyond. With Global PTM, we were able to achieve the results we expected.”

As a result of the Oracle eAM implementation, Alpha Natural Resources has successfully standardized on a company-wide maintenance system that provides improved business intelligence reporting and analysis capabilities.

Global PTM is a Gold level member of Oracle PartnerNetwork.

About Alpha Natural Resources

With $7.1 billion in total revenue in 2011, Alpha Natural Resources ranks as America’s third-largest coal producer by revenue and third-largest by production. Alpha is the nation’s largest supplier of metallurgical coal used in the steel-making process and is a major supplier of thermal coal to electric utilities and manufacturing industries. In 2011, the Company had more than 200 customers on five continents. More information about Alpha can be found on the company’s Web site at

About Global PTM

Headquartered in Greenville, South Carolina, Global PTM delivers Maintenance Operational Improvement (MOI) solutions centered around Oracle eAM implementations designed to enhance maintenance effectiveness and asset performance for Fortune 1000 and governmental organizations. Global PTM’s deep maintenance process best practices knowledge combines with our proprietary methodology for software implementation, configuration, and training to produce sustainable results for clients: improved maintenance labor efficiency, optimized MRO inventory, and, ultimately, greater asset performance, reliability, and longevity. For more information, visit

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more, visit

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