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Metro Trains Melbourne Selects Mincom’s Complete Enterprise Solution for Asset-Intensive Industry

BRISBANE, Australia—(BUSINESS WIRE)—Mincom, a leading global provider of software and services for asset-intensive industries, today announced it signed a new agreement with Metro Trains Melbourne (MTM), provider of metropolitan rail transport to nearly 400,000 Melbourne citizens daily. Through its adoption of the Mincom Ellipse suite of applications for Enterprise Asset Management (EAM) and Enterprise Resource Planning (ERP), MTM can continue boosting the efficiency and performance of its vast network of physical infrastructure and employees - offering greater reliability and safety to both its valued passengers and workforce alike.

With Mincom Ellipse, Melbourne’s rail service (”Metro”) can further streamline mission-critical preventative maintenance and management of its fleet of 150 trains, 211 train stations and 830 kilometers of track. And with Mincom Ellipse applications for work planning, Metro can also maximize the efficiency and safety of its 3,500 rail professionals - including train drivers, mechanical and electrical engineers, network-operations specialists and customer service representatives - by ensuring it deploys the right people, with the right skills, at the right time.

“Serving nearly half a million passengers each day, the Metro train system is vitally important to the citizens of Melbourne,” said Raymond O’Flaherty, chief financial officer, MTM. “Ensuring we deliver high levels of efficiency, reliability and safety to customers and staff is our top priority. MTM’s adoption of Mincom’s applications for enterprise work and asset management - which have been proven successful for more than 30 years within asset-intensive environments such as ours - will help enable top-notch performance from Melbourne’s world-class train system.”

Organizations who maintain public infrastructure such as rail networks, roads, pipelines or power lines face unique challenges in asset management. As with most businesses, they maintain “discrete” assets (including train stations, tunnels, bridges, signals and switches). But they also manage continuous, or “linear” assets (such as train tracks).

“Linear assets have distinct asset-management requirements, which most EAM software - designed solely around discrete assets - fails to comprehensively address,” said John Moran, regional vice president of public infrastructure APAC, Mincom. “Already well-established as an industry-leading solution for discrete asset management within industries such as mining and utilities, Mincom Ellipse likewise delivers strong support for managing linear assets. Mincom Ellipse provides a single source through which decision-makers can collect, visualize, analyze and act on comprehensive information about their linear assets - enabling organizations such as MTM to know what work to perform, and when and how to perform it.”

Mincom Ellipse is the most comprehensive Enterprise Asset Management solution designed expressly for industries with asset-intensive operating environments. Mincom Ellipse provides companies in asset-heavy industries - such as mining, defense, energy, public infrastructure and transit - with a fully integrated and mobile-enabled suite of business-critical applications that improves their return on assets and workforce productivity, while also addressing the challenges inherent in remote and geographically dispersed operations that distinguish these industries from corporate-office environments.

MTM is a consortium of rail and construction businesses, which draws on the strengths and experience of three leading rail-industry organizations: Hong Kong’s MTR Corporation and Australia’s John Holland Group and UGL Rail, a division of United Group Limited. For more information, see

About Mincom

Mincom Pty Ltd is a global software and services provider with nearly 30 years of experience in providing business solutions to companies in asset-intensive industries - such as mining, defense, energy and public infrastructure - in more than 40 countries around the world. Mincom customers are global industry leaders, including Anglo American, Thales, Rio Tinto, BHP Billiton, Boeing, National Grid, London Underground, Xstrata Copper, Western Power, QBuild, BNSF Railway, EDF Energy, Caterpillar and Ecopetrol. For more information about Mincom, visit


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