Operator Care is one component of LCE’s core Reliability Excellence® model, which provides a roadmap for organizations seeking sustainable world-class performance. The Operator Care course emphasizes the importance of partnerships between maintenance, engineering and management. It provides manufacturing professionals with the tools and strategies needed to develop and implement an effective operator care program. The course introduces a structure to help managers build employees’ capabilities to improve reliability, quality and safety. Click here to preview the course on SlideShare.

The Operator Care course is ideal for maintenance and operations managers, supervisors, operations team leaders, maintenance leads and technicians. Participants will learn how to:

  • Explain how an Operator Care program improves production performance and asset reliability
  • Use production tracking, loss elimination data and problem solving techniques to stabilize the work environment
  • Outline the critical success factors for a five-element Operator Care program
  • Prepare a strategy to encourage continuous improvement and manage resistance to change
  • Practice the fundamentals of value stream mapping
  • Develop a master plan for an Operator Care program

“We’re very pleased to announce the new course which was developed by our high-impact learning professionals and world-renowned expert in maintenance, reliability and engineering, Joel Levitt,” said Bill Wilder, director of the Life Cycle Institute. “Joel joined our leadership team earlier this year to help better serve our customers through education and new product development.” Levitt has 25 years of experience in the maintenance field including process control design, source equipment inspection, electrical expertise, field service technician and maritime operations.  

The first Operator Care course is offered February 25-27, 2014 at Life Cycle Engineering in Charleston, SC. It is also offered as part of the Clemson University Reliability Excellence Certificate program. The registration fee is $1,495 per person and includes all course materials and lunch. To register call 800-556-9589, email Education@LCE.com, or complete the online registration form

About Life Cycle Engineering

Life Cycle Engineering (LCE) provides consulting, engineering, applied technology and education solutions that deliver lasting results for private industry, the Department of Defense and other government organizations. The quality, expertise and dedication of our employees enable Life Cycle Engineering to serve as a trusted resource that helps people and organizations to achieve their full potential. Founded in 1976, LCE is headquartered in Charleston, South Carolina with offices across North America and experience around the globe.

About Life Cycle Institute

The Life Cycle Institute helps individuals and organizations learn and adapt to their changing environment by building knowledge, skills talent and engagement. The Institute’s team of learning, leadership and change management professionals integrates the art and science of learning and change to change behavior to produce desired results.

As the first U. S. Authorized Training Provider for Prosci, the world leader in change management best practices and research, the Institute combines LCE’s wealth of thought leadership experience and process improvement expertise with one of the most widely used approaches for managing the people side of change. The Institute applies adult learning methods that minimize lecture and emphasize hands-on learning. Classes are led by facilitators who actively practice what they teach. The methodologies taught within the various course curricula are practical applications with proven track records – proven through actual activities carried out regularly by LCE professionals.

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