This live boot camp will cover how organizations can use root cause analysis and corrective action effectively to improve their quality, environmental safety and IT standards.
DURHAM, NC – JULY 19, 2017
AudioSolutionz, a division of audio conference and corporate education leader ProEdTech, will host the live virtual boot camp “Root Cause Analysis: Virtual Boot Camp 2017” with industry veteran Duke Okes, FASQ, CMQ/OE, on Thursday, July 27, 2017 at 12:00 pm ET. This session will provide answers to the most challenging questions related to root cause analysis (RCA) and corrective action and will explain how organizations can improve their quality, environmental safety and IT standards.
Organizations use RCA to respond to critical incidents such as accidents, major breaches or outages, as well as repetitive problems such as complaints, errors and audit nonconformities. The purpose of RCA is to identify the systemic causes that if removed, will prevent reoccurrence of the issue.
RCA and corrective action are also a requirement of management system standards for quality, environmental safety and IT. However, for many organizations it can be difficult to know when to perform RCA (and when not to), how to carry it out, and how to manage the overall process. Organizations must also know how to deal with human error when it is a significant part of the problem, and how to use typologies for identifying human error diagnosis and a cycle for identifying the actual cause.
This event with quality and operations consultant Duke Okes, FASQ, CMQ/OE, will discuss the issues and most challenging questions that organizations face when implementing root cause analysis and corrective action. This boot camp is divided into three comprehensive sessions covering the RCA process and the tools that can aid diagnosis; how to diagnose and deal with human error; and the cognitive and organizational issues that impact effectiveness. Attendees will get access to additional resources, including a supplemental handout on RCA analysis and corrective action that discusses how to define the problem, evaluate data, plan for most likely causes and track solution effectiveness, and how to choose the right data analysis tools (visual and statistical), depending on the type of data and sample size, as well as three of Duke’s published papers.
The session will help manufacturing operations, process and product quality, QA, EHS and OEM planning professionals, as well as QA engineers, health and insurance professionals, quality auditors, industrial training instructors and anyone associated with quality assurance and management, to understand:
System 1 versus System 2 thinking and problem solving
Comparison of 10-step, 8D, A3 and other models
The deductive versus inductive cycles
Evidence for low and high frequency, and no data
Why human error is now more prevalent
Typologies for human error diagnosis
A cycle for identifying the actual cause
Solutions to human error
Individual cognitive and emotional biases
Organizational orientation to problems
Integration of risk in the corrective action process
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About ProEdTech ProEdTech is a leading source of knowledge and training for professionals in over 15 industries, serving individuals, businesses and their employees around the globe. It offers webinars, online conferences, seminars, boot camps, books, DVDs, white papers, industry reports and other learning tools from industry experts and insiders who provide a fresh perspective on key issues, trends and regulations in order to simplify governance, risk and compliance (GRC) for enterprises and industry professionals.
ProEdTech’s AudioEducator webinars offer updates, regulatory knowledge and information on the latest news in various medical specialties, as well as coding and billing updates, and analysis of regulations that affect ambulatory surgical centers, home health, long term care and hospice facilities, hospitals and healthcare systems, health insurers and physician practices. Webinars are also offered through AudioSolutionz in the technology, human resources, construction and housing, ICT and telecom, manufacturing, consumer packaged goods and retail, safety and security, transportation, energy and environment, education, trade, and chemicals industries. ProEdTech’s Eli Financial platform offers tax and banking professionals, focusing on providing high-quality online training products customized for U.S. lenders and tax practitioners that include the latest updates from the IRS, CFPB and other regulatory authorities. Lawyers across the United States depend on Eli CLE for top quality online continuing legal education (CLE) programs, which can be completed for MCLE credits.
ProEdTech regularly provides professionals the opportunity to get answers to their most complex questions directly from experts, without having to attend costly live conferences. To learn more, visit: http://www.proedtech.com/.
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