“Utilities have complex EAM process and mobile computing needs. In TaskMaster we can combine best practice with information requirements in an easy-to-use electronic workflow. This guides field workers through each step of the process, providing and gathering information as required, ensuring nothing is missed.”

Designed to cater for large utilities, the new solution will harness the TBS TaskMaster mobile computing workforce management system, together with the specialist technical and consulting expertise of QASR.

Jon Poynton, Commercial Director of TBS Enterprise Mobility, commented: “The consultancy role QASR plays in helping utilities to define best practice process is a perfect fit for TaskMaster.

“Utilities have complex EAM process and mobile computing needs. In TaskMaster we can combine best practice with information requirements in an easy-to-use electronic workflow. This guides field workers through each step of the process, providing and gathering information as required, ensuring nothing is missed.”

Multiple processes can be automated with TaskMaster: from timesheets and stamps capturing signatures, times, dates and GPS locations; to detailed inspection and service procedures; as well as asset tracking and workforce activity monitoring.

The solution offers TBS and QASR customers the ability to craft individual processes which are unique to their businesses.

Richard Chilton of QASR, said: “TaskMaster enables every member of an organisation’s mobile workforce to operate consistently using best practice processes. This gives total compliance and the highest quality of service.”

TBS and QASR are working together to promote the integrated solution in the UK, Middle East and South Africa.

1. TBS was founded in 1993 to provide mobile computing software solutions to bridge the gap between office systems and the fieldworker.
2. TaskMaster is an innovative enterprise mobility suite of applications designed to eliminate costs and inefficiencies, and drive adherence to business processes.
3. TaskMaster is critical in the routine functions of thousands of users across a variety of sectors, from construction, FM and MEP service companies through to utilities and fleet management.
4. http://www.tbsmobility.com