Implementation of the SaaSMaint solution not only affords Transtelco better management of asset maintenance but it also prevents service outages by enabling the company to perform preventive rather than corrective maintenance on its equipment.

“SaaSMaint CMMS / EAM is an indispensable solution for our infrastructure managers,” said Rolando Gutierrez, Infrastructure Manager of Transtelco. “They are moving from tracking tasks in Microsoft Outlook and other inadequate solutions to a consistent, comprehensive framework that tracks and documents our assets and related maintenance. And since they’re now working on preventive instead of corrective maintenance, the direct impact has been a reduction in service outages for our clients.”

Transtelco uses CMMS / EAM to generate preventive maintenance reminders throughout Transtelco’s operation and to track work performed, which enables authorized individuals to view and pull asset histories. Both of these functions previously required manual intervention. CMMS / EAM also enables Transtelco to aggregate maintenance and routine jobs by location, enabling technicians to service multiple assets in the same location during a single trip.

CMMS / EAM has provided unexpected benefits to Transtelco, as well. “We have implemented the work management, reporting, and planning /scheduling features of CMMS / EAM, which lets us manage the efforts of technicians working in the field,” Iglesias said.

Transtelco implemented CMMS / EAM first in its Mexicali/El Centro and Juarez/El Paso areas, and has since added in other major metropolitan service areas. The company plans to roll out additional cities, soon.

“SaaSMaint CMMS /EAM includes robust tools for maintenance management and tracking of assets at disparate locations typically included in much higher priced offerings,” explains Michael Edwards, founder of “Further the per-seat subscription-based pricing model provides important flexibility for our users like Transtelco deploying a phased model.”

About is a privately held company with deep domain expertise in Enterprise Asset Management. SaaSMaint CMMS/EAM is a native application, benefiting from the reliability, scalability and performance of’s trusted enterprise cloud computing platform. For more information about, please visit or call 678-932-9286.

About Transtelco

Transtelco is a privately held provider of last mile, voice and collocation solutions over next-generation fiber optics for carrier and enterprise customers. Headquartered in Cd. Juarez, Chihuahua, Mexico, the firm has approximately 70 employees and provides service in ten cities located mainly along the U.S.-Mexican border. For more information, visit

Upcoming Events

August 9 - August 11 2022

MaximoWorld 2022

View all Events
80% of newsletter subscribers report finding something used to improve their jobs on a regular basis.
Subscribers get exclusive content. Just released...MRO Best Practices Special Report - a $399 value!
“Steel-ing” Reliability in Alabama

A joint venture between two of the world’s largest steel companies inspired innovative approaches to maintenance reliability that incorporate the tools, technology and techniques of today. This article takes you on their journey.

Three Things You Need to Know About Capital Project Prioritization

“Why do you think these two projects rank so much higher in this method than the first method?” the facilitator asked the director of reliability.

What Is Industrial Maintenance as a Service?

Industrial maintenance as a service (#imaas) transfers the digital and/or manual management of maintenance and industrial operations from machine users to machine manufacturers (OEMs), while improving it considerably.

Three Things You Need to Know About Criticality Analysis

When it comes to criticality analysis, there are three key factors must be emphasized.

Turning the Oil Tanker

This article highlights the hidden trap of performance management systems.

Optimizing Value From Physical Assets

There are ever-increasing opportunities to create new and sustainable value in asset-intensive organizations through enhanced use of technology.

Conducting Asset Criticality Assessment for Better Maintenance Strategy and Techniques

Conducting an asset criticality assessment (ACA) is the first step in maintaining the assets properly. This article addresses the best maintenance strategy for assets by using ACA techniques.

Harmonizing PMs

Maintenance reliability is, of course, an essential part of any successful business that wants to remain successful. It includes the three PMs: predictive, preventive and proactive maintenance.

How an Edge IoT Platform Increases Efficiency, Availability and Productivity

Within four years, more than 30 per cent of businesses and organizations will include edge computing in their cloud deployments to address bandwidth bottlenecks, reduce latency, and process data for decision support in real-time.

MaximoWorld 2022

The world's largest conference for IBM Maximo users, IBM Executives, IBM Maximo Partners and Services with Uptime Elements Reliability Framework and Asset Management System is being held Aug 8-11, 2022