Launching any reliability initiative is hard, better yet initiating a program right at the heart of the financial crisis of 2008 adds another challenge to overcome. Leadership requires both support from the top-level executives to the front-line support executing the program. To have both of these working together in synergy is truly reliability leadership. Eric and Tommy from Cintas discuss recently winning an Uptime Award • Best Leadership for Reliability at The International Maintenance Conference (IMC-2019), and why this is just another stop on their journey to reliability excellence.