When is a work order truly complete? There's more to work order completion than simply performing the actual maintenance tasks and changing the WO status to "Complete" within the CMMS/SAP. Although tasks will vary depending on the type of work performed, consider the following activities to ensure a successful WO completion.

• Perform general housekeeping activities and return the work area to an operating condition. Work area should be clean of rags, grease/oil, trash, etc. and all items have been properly disposed. Scaffolding, safety barrier tape, etc. is removed as required.

• The Craft have notified Operations personnel that the equipment is ready for Post Maintenance Testing (PMT). Job related LOTO is removed and equipment PMT is satisfactorily performed.

• All unused job material/parts are returned to stores.

• All specialty tools and equipment are returned to their proper location.

• All work permits are closed-out as required.

• WO completion information is captured (hardcopy/electronically in CMMS)
o Detailed description of work performed
o Proper Failure Code information is documented (Failure/Cause/Remedy)
o As Found/As Left conditions
o Any materials not originally issued/purchased against the WO. Compare against the asset BOM and Job Plan to see if these materials should be added.
o Labor hours for all craft
o Start/Finish time
o Job Plan feedback such as missing material, inaccurate procedures and improvements.
o Recommendations for adjusting PM frequency

• If follow-up work is required (additional repairs, modifications, etc.), a separate WO should be entered into the CMMS.

• If the nature of the work met the requirements to trigger a Root Cause Failure Analysis (RCFA), all documentation, failed parts, etc. should be provided to individuals responsible for conducting the RCFA.

• If a repairable spare was removed, ensure the spare is returned to the appropriate location for repairs and the "move" history of this spare is captured using the CMMS rotating item/asset functionality.

• If a new asset was installed, ensure all related information is captured and updated in the CMMS including nameplate information, the asset BOM, Job Plan and PM/PdM information, etc.

• New PdM baseline readings are taken as required.

• Drawings and schematics are updated to reflect any changes.

• All change control documentation is completed as required.

A properly completed work order will benefit many departments within an organization. For example, good housekeeping practices align with a facility's safety and environmental directives. Storeroom & purchasing personnel will use this information to streamline their inventories and improve their services to the craft person. Detailed and accurate job plan feedback will improve the planning & scheduling process. Reliability engineering personnel will use this information to improve asset reliability. Incorporating the aforementioned work order closeout activities as a part of the work control process is crucial for a facility if they're to achieve their overall asset management and reliability initiatives.

Tip provided by Steve Cyr, Management Resources Group, Inc. (MRG)

Upcoming Events

August 9 - August 11 2022

MaximoWorld 2022

View all Events
banner
80% of Reliabilityweb.com newsletter subscribers report finding something used to improve their jobs on a regular basis.
Subscribers get exclusive content. Just released...MRO Best Practices Special Report - a $399 value!
DOWNLOAD NOW
Conducting Asset Criticality Assessment for Better Maintenance Strategy and Techniques

Conducting an asset criticality assessment (ACA) is the first step in maintaining the assets properly. This article addresses the best maintenance strategy for assets by using ACA techniques.

Harmonizing PMs

Maintenance reliability is, of course, an essential part of any successful business that wants to remain successful. It includes the three PMs: predictive, preventive and proactive maintenance.

How an Edge IoT Platform Increases Efficiency, Availability and Productivity

Within four years, more than 30 per cent of businesses and organizations will include edge computing in their cloud deployments to address bandwidth bottlenecks, reduce latency, and process data for decision support in real-time.

MaximoWorld 2022

The world's largest conference for IBM Maximo users, IBM Executives, IBM Maximo Partners and Services with Uptime Elements Reliability Framework and Asset Management System is being held Aug 8-11, 2022

6 Signs Your Maintenance Team Needs to Improve Its Safety Culture

When it comes to people and safety in industrial plants, maintenance teams are the ones who are most often in the line of fire and at risk for injury or death.

Making Asset Management Decisions: Caught Between the Push and the Pull

Most senior executives spend years climbing through the operational ranks. In the operational ranks, many transactional decisions are required each day.

Assume the Decision Maker Is Not Stupid to Make Your Communication More Powerful

Many make allowances for decision makers, saying some are “faking it until they make it.” However, this is the wrong default position to take when communicating with decision makers.

Ultrasound for Condition Monitoring and Acoustic Lubrication for Condition-Based Maintenance

With all the hype about acoustic lubrication instruments, you would think these instruments, once turned on, would do the job for you. Far from it!

Maintenance Costs as a Percent of Asset Replacement Value: A Useful Measure?

Someone recently asked for a benchmark for maintenance costs (MC) as a percent of asset replacement value (ARV) for chemical plants, or MC/ARV%.