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Measuring Maintenance Management Maturity

IMC-2017 Learning Session 44:10
by Lisa Lund, U.S. Army Corps of Engineers.

The U.S. Army Corps of Engineers (USACE) Civil Works oversees and administers an asset portfolio with more than $250 billion in capital investments and over 1,500 operating projects located in all 50 states, as well as several international river basins. The portfolio continues to deliver daily benefits to almost every U.S. household that range from clean hydro-electric power and low-emission transport to recreational opportunities and flood mitigation. Reliable performance of the nation’s investment in infrastructure is essential to the asset portfolio’s ability to deliver safe and dependable service. The cornerstone of reliability is a maintenance management strategy developed to meet the organizational performance objectives.

Since 2013 the Maintenance Management Improvement Plan (MMIP) was developed and implemented to begin the process of providing guidance on a consistent use of tracking maintenance in Maximo/FEM at all USACE projects. To date, USACE has required implementing and tracking asset visibility, asset criticality, work orders, failure reporting, and work flow. USACE is in the process of developing improvements to a classification schema and asset structure, and developing metrics to track the maturity of the maintenance requirements at the project, local, and regional level.

USACE has found through this maintenance management implementation that maintenance at some projects is tracked inconsistently, or sometimes not at all. Developing a means to effectively measure how well the requirements of the MMIP are being implemented has been essential to monitoring improvements in asset visibility and organization as well as the planning, execution, and analyzation of maintenance.

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