TRC-2018 Learning Zone 30:15
by David Auton, C&W Services

Common approaches to maintenance improvement include Failure Mode Effects Analysis and Root Cause Analysis. Most improvement projects are considered as individual and isolated. Understanding how your maintenance organization operates in a complex system of people and machines with needs and desires will help in your maintenance planning approach. Why does fixing one problem result in finding more problems? Why do the solutions tend to become more and more complex? There are really only three responses to any root cause; understanding these responses and how to manage them will provide more control over the improvement program. This presentation is based on System Thinking approaches to problem-solving.