FREE copy of the Uptime Elements Implementation Guide once you subscribe to Reliability Weekly

The Reliability Engineering Toolbox

What is Quality Function Deployment?

Quality Function Deployment [QFD] is a bad translation of a good reliability technique for getting the voice of the customer into the design process so the product delivered is the product the customer desires. In particular it is applicable to soft issues that are difficult to specify.

Why use Quality Function Deployment?

The Quality Function Deployment method helps pinpoint: 1) what to do, 2) the best ways to accomplish the objective, 3) the best order for achieving the design objectives, and 4) the staffing/assets required to complete the task.

When to use Quality Function Deployment?

Quality Function Deployment is a major up-front effort (as is the case with most Japanese techniques) to learn and understand the customers requirements and the approach that will satisfy their objectives.

Where to use Quality Function Deployment?

The Quality Function Deployment methodology is used as a team approach to solving problems and satisfying customers beginning with a listing of customer requirements, converting customer requirements into engineering characteristics (the house of quality), converting engineering characteristics into parts characteristics (the house of parts deployment), converting parts characteristics in process characteristics (the house of process planning), and finally converting the process characteristics into production characteristics (the house of production planning). As with all Japanese techniques the up front costs are high and many clever graphical tools exist for transferring information with the intention of decreasing costs downstream while satisfying customer's needs.

These definitions are written by H. Paul Barringer

Return to Reliability Tools

Upcoming Events

August 8 - August 10, 2023

Maximo World 2023

View all Events
banner
80% of Reliabilityweb.com newsletter subscribers report finding something used to improve their jobs on a regular basis.
Subscribers get exclusive content. Just released...MRO Best Practices Special Report - a $399 value!
DOWNLOAD NOW
Internet of Things Vendors Disrupting the Asset Condition Management Domain at IMC-2022

Internet of Things Vendors Disrupting the Asset Condition Management Domain at IMC-2022 The 36th International Maintenance Conference collocated with the RELIABILITY 4.0 Digital Transformation Conference [East]

Asset Management Technology

The aim of the Asset Management technology domain is to assure that IT/OT systems are focused on creating the value from the assets and that the business can deliver to achieve organizational objectives as informed by risk.

TRIRIGAWORLD AWARDS at MaximoWorld 2022

TRIRIGAWORLD AWARDS honors excellence in space optimization and facility management, A Reliabilityweb.com event to further advance asset management

IMC-2022 Who's Who: The World's Best Run Companies

The International Maintenance Conference (IMC) provides a fresh, positive community-based curated experience to gain knowledge and a positive perspective for advancing reliability and asset management through people, their managers, the strategy, the processes, the data and the technology. The world’s best-run companies are connecting the workforce, management, assets and data to automate asset knowledge that can be leveraged for huge beneficial decisions.

Uptime Elements Root Cause Analysis

Root Cause Analysis is a problem solving method. Professionals who are competent in Root Cause Analysis for problem solving are in high demand.

Reliability Risk Meter

The asset is not concerned with the management decision. The asset responds to physics

Why Reliability Leadership?

If you do not manage reliability culture, it manages you, and you may not even be aware of the extent to which this is happening!

Asset Condition Management versus Asset Health Index

Confusion abounds in language. Have you thought through the constraints of using the language of Asset Health?

Seven Chakras of Asset Management by Terrence O'Hanlon

The seven major asset management chakras run cross-functionally from the specification and design of assets through the asset lifecycle to the decommissioning and disposal of the asset connected through technology

Reliability Leader Fluid Cleanliness Pledge

Fluid Cleanliness is a Reliability Achievement Strategy as well as an asset life extension strategy