Purpose of the Position: The Operations Manager will manage key facilities maintenance and operations programs to provide a comprehensive maintenance management system in support of shop managers’ and supervisors’ daily work activities. Facilities maintenance and operations programs include Reliability Centered Maintenance, Conditions Based Maintenance, Planned and Preventive Maintenance, the development and implementation of advanced maintenance techniques, research lab maintenance and support, the development of Project Management Team support procedures, the Continuous Process Improvement program, and the new equipment, tools, materials, and training development and implementation programs. The position will also manage the use and administration of the Integrated Work Management System for the unit. The position reports directly to the Director of Maintenance Operations and supervises personnel responsible for the running of the above programs. This position does not supervise work crews although it coordinates with them on a routine basis and must have experience in and understand facilities maintenance work processes and procedures as well as the equipment and conditions for the work.

Salary: $69,872 - $78,500

Minimum Qualifications: Graduation from a technical college with a major in air conditioning, heating and refrigeration technology, industrial maintenance technology or mechanical engineering technology and a minimum of four years progressive experience in facility maintenance; or an equivalent combination of education and experience.

Essential Job Duties: Supervise a team of seven program managers. Lead the development of facilities maintenance programs and projects. Develop and manage relationships with customers and service providers. Analyze maintenance data and develop and manage metrics to continuously improve the maintenance effort and all maintenance programs. Serve as the expert on using a CMMS to manage facilities maintenance for the business unit. Lead the improvement of those processes. Develop and manage the Reliability Centered Maintenance program. Develop and manage the planned and preventive maintenance program. Develop and manage the Conditions Based Maintenance program. Develop and manage a research labs maintenance program. Research, identify, develop and implement advanced maintenance techniques and new equipment, tools, and materials for use by the maintenance shops. Manage the construction project inspection program. Manage tool, equipment, and parts inventory programs for the business unit. Develop training to enable the implementation of all programs and projects.

Preferred Qualifications: Graduation from a technical college with a major in engineering technology, industrial maintenance technology, or maintenance management and a minimum of 10 years of experience in commercial facility maintenance; or an equivalent combination of education and experience. Minimum of five years of supervisory experience in a large maintenance organization. Knowledge of facilities maintenance management policies and procedures. Experience with procuring and managing the inventory of parts, materials, tools, and equipment for facility maintenance. Proficient in the use of Microsoft Excel to sort, filter, and analyze large data sets. Proficient in the use of a computerized maintenance management system like Maximo, Archibus, TMA, ORACLE, SAP, etc. to manage work orders and equipment information. Experience working with a reliability-centered maintenance program. Experience managing preventive maintenance. Experience using condition monitoring for facilities such as vibration, thermographic, ultrasonic, and oil analysis. Experience with building construction inspection. Experience with research laboratory equipment maintenance. Proficient in verbal and written communications including the development of SOPs and presentations.

Salary and benefits are competitive; interested individuals should apply online at https://jobs.charlotte.edu. Search for SHRA job #009307. Applicants are subject to background checks.

The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, gender identity or sexual orientation.