Nobody graduates college as a reliability engineer—it’s a journey you grow into. In this episode of Reliability Radio, JLL’s Matthew Tingsanchali shares his story—from wrenching on cars to earning a CRL Black Belt. He opens up about early challenges, real-world lessons from implementing programs, and why the CRL framework helped bring it all together. Whether you're just starting out or deep in your reliability career, this episode is a reminder that leadership isn’t a title—it’s a mindset.