by Ron Moore, The RM Group, Inc.

"Making Common Sense Common Practice" traces a fictional company's journey⏤from mediocre performance to dramatic improvement. Learn about operational excellence and reliability. This session will provide a new definition of reliability⏤one developed from a business perspective⏤while showing their relationship and answering these questions.

Learning takeaways:

• What are reliability and operational excellence?
• How are they related?
• How do we achieve both?