's 2024 events and workshops schedule is here!

Your journey starts at the Virtual Reliability Leadership Development Summit

IFS Acquires Poka

June 20, 2023 IFS, announces it has signed a definitive agreement to purchase Poka, Inc. (Poka) the market leading Quebec-based provider of a connected worker platform. Poka enables factory and field workers to be more efficient across all aspects of their jobs from training and development to troubleshooting. This capability enables businesses to measure productivity across machinery and operators globally and therefore provides a clear insight into profitability. Poka also provides actionable insights for companies to stay compliant and provide safer working conditions as part of their ESG goals.

Over the past decades companies have invested trillions of dollars enabling back office workers to do their jobs. With the massive focus on efficiency, industry 4.0 and the merging of the physical and digital worlds to drive automation, companies are now looking to enable factory and field workers to work smarter, safer, and more efficiently.

The acquisition puts IFS at the nexus of this trend as it now combines its ERP / FSM / EAM technology with Poka and extends its value all the way to the actual user empowering them at every step.

    Founded in 2014 by Alexandre Leclerc and Antoine Bisson—the company has customers in 55 countries which include brands such as Nestlé, Tetra Pak, Mars, Bosch, RioTinto, Coty, Alcoa, Hitachi Energy, Mahle, and more. For companies such as these, recent global events have created a heightened degree of complexity, and uncertainty in labor availability as well as impacted supply chains and raw material sourcing. To address these business challenges, organizations are doubling down on their efforts to achieve faster digital transformation. At the heart of this renewed focus is the need to empower their own employees making the Connected Worker a key focus.

    Connected Worker technologies go beyond delivering a software application to help workers do their jobs better. When frontline workers are digitally connected, companies are better able to gather and share critical operational data in real-time, leading to optimized work systems where insights are contextualized and responsive.

    IFS CEO, Darren Roos, commented: “The concept of a connected worker is synonymous with the augmented worker because of the direct impact on improving productivity and operational efficiency. With a potential manufacturing skills gap in the U.S. alone which could result in 2.1 million unfilled jobs by 2030*, closing this gap, it is as much a technology need as it is a change management and worker empowerment need. Improving access to information and knowledge means workers can become part of an integrated continuous improvement cycle.” Roos added: “The concept of connecting every single worker was historically overlooked as part of digital transformation journeys yet, giving workers the ability to get information whenever and wherever they are in the factory not only improves their experience, it is fundamental to building manufacturing agility—something we understand very well at IFS.”

    Alexandre Leclerc, CEO of Poka commented: “We are incredibly proud of the best-in-class platform we’ve built and our pioneering leadership in the Connected Worker space. Becoming part of IFS will enable us to further innovate and extend the value we create for manufacturers.” He added: “As the global workforce crisis deepens, more companies are looking to scale their digital factory projects across the enterprise.” Leclerc concluded: “With the help of IFS’s global presence and industry experience, Poka will be better equipped to deliver on its mission at scale.”

    Poka was the recipient of an Open Bosch Award in recognition of outstanding innovation and was distinguished as a top Connected Worker vendor in Gartner’s Hype Cycle for Manufacturing Operations Strategy, four years in a row.

    For more information about IFS Cloud for Manufacturing, PSO, MES and EAM and FSM, please visit:

    IFS expects the acquisition of Poka to complete in Q3 2023.

    *Deloitte 2021 "Creating pathways for tomorrow’s workforce today"

    About IFS

    IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build, and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers—at the Moment of Service™. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of over 5,500 employees every day live our values of agility, trustworthiness and collaboration in how we support thousands of customers. Learn more about how our enterprise software solutions can help your business today at

    About Poka

    Poka is a connected worker platform built specifically for manufacturers. The company’s mission is to provide a hub for operational knowledge in factories by empowering workers to learn, share and collaborate right from the production floor. Poka was the recipient of the 2020 Open Bosch Award in recognition of outstanding innovation and was distinguished as a top Connected Worker vendor in Gartner’s Hype Cycle for Manufacturing Operations Strategy, four years in a row. Poka is trusted by leading global manufacturers including Nestlé, Danone, Bosch, Kraft, and Tetra Pak. For additional information, visit

    “R.A.I.” the Reliability.aiTMChatbot

    You can ask "R.A.I." anything about maintenance, reliability, and asset management.

    Upcoming Events


    August 5 - 8, 2024
    View all Events

    “R.A.I.” the Reliability.aiTM Chatbot