preventive maintenance

One of the easiest traps to fall into is to create an adversarial relationship with the Operations organization. After all, if they wouldn't break it, you wouldn't have to fix it, right? Bet if

Experience has clearly shown that some confusion does exist over just what people mean when they use the term preventive maintenance. One significant factor stems from the evidence that a vast

Often, Operations personnel are reluctant to release equipment to Maintenance because they have been "burned" by broken promises in the past. That's understandable; in a reactive environment,

1. Position your improvement initiative as a strategic business initiative that will transform the organization. This approach should integrate all the functional managers as drivers for success.