General Rules which must be followed:

1. Metrics cannot be used to penalize anyone; they are to be used as a navigation tool.

2. Metrics for your maintenance team must be focused on how they impact equipment or facility performance.


  • Are our PMs working, preventing failures?

Fig 1

  • Is the Mean Time Between Failure of critical assets increasing?

Fig 2

  • Are the maintenance repairs made correctly? Rework?

Fig 3

  • What is the number of Breaks to the maintenance schedule by Maintenance and by Production?

Fig 4

  • The percentage of PM/PdMs which are focused on specific failure modes.

Fig 5

Guiding Principles for Metrics

a. When a metric demonstrates a problem allow the Maintenance Team to recommend a solution.

b. The question to ask of the Maintenance Team is: "How do the metrics look to you?" and "What do we need to do to change the metric if needed?

c. In order for a metric to move positive or negative management must have patience and enough data points to ensure the action taken resulted in the right affect?

d. Maintenance Team metrics must be posted for all to see and updated daily or weekly.

e. Allow the Maintenance Team to create other metrics which work better for your situation.

f. Always ask: "will this metric tell me if a process is working or not."

Upcoming Events

August 9 - August 11 2022

MaximoWorld 2022

View all Events
80% of newsletter subscribers report finding something used to improve their jobs on a regular basis.
Subscribers get exclusive content. Just released...MRO Best Practices Special Report - a $399 value!
 How To Achieve An Uptime Elements Black Belt

How To Achieve An Uptime Elements Black Belt

Do or do not – there is no try ~ Yoda

Are you one of those people who will not start a project until planning is close to perfect?

The Uptime Elements Black Belt program is designed


 Keep the Air Your Machine Breathes Clean and Dry

Keep the Air Your Machine Breathes Clean and Dry

It is important to stop airborne contaminants from entering tanks, drums, or machine reservoirs. The good news is that this is one of the easiest problems to address through high quality

Tip ...

 Optimizing Costs Through RCM-Based O&M

Optimizing Costs Through RCM-Based O&M

Today’s water and wastewater facilities must balance the demands of safety, environment and cost. With shrinking budgets, water and wastewater treatment facilities are asked to do more with

  • ...

How Complex Should Maintenance Procedures Be?

The level of complexity depends on several factors:

  • The complexity of the task. Tasks which have multiple steps that must be performed in specific sequence, or contain unusual operations, must be spelled out precisely.
  • What specific data is needed