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Work sampling is a measurement technique based on a random sampling of the workforce to determine what types of activities they are performing over the course of the day. Having productivity-related information is invaluable. It provides data that shows when the workforce is and is not being productive. Additionally, in the non-productive times, it provides insight into what is getting in the way of the work.

Tip excerpted from Measuring Maintenance Workforce Productivity by Steve Thomas

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August 5 - 8, 2024
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