Do you have a good process in place for prioritizing work orders? Do you know how to even start the process? IDCON suggests starting with the basics:

• Establish clear priority rules

• Follow the priority rules

• Follow up to insure the priority rules are working

Priority rules need three objects:

• A code/name

• A criteria for a code/name

• Completion date

A simple priority rule chart could be:

DON'T FORGET! Operations and maintenance must join forces in creating priority rules. Feel free to use the example above and modify for your organization. When the rules are implemented, be sure to communicate them to all involved. One idea is to print laminated cards as a guideline and reminder for everyone involved.

Tip Provided By: Torbjorn Idhammar, IDCON Inc.