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IMC-2020 Presentation 27:12 Minutes

by Owe Forsberg, IDCON

You hear a lot of feedback and gripe from maintenance and operations. It goes something like this: we don’t have time to do our preventive maintenance; we don’t have enough people; we cannot find people with the right skills; the equipment is never available for us to catch up with PMs and corrective maintenance. What are we going to do about it?

To resolve these issues, we need to manage our corrective work order backlog.

“The backlog is the source of information from which all work is drawn for prioritizing, planning and then scheduling.”

The key steps to manage you backlog is:

  • Identify work;
  • Prioritize, approve and estimate work;
  • Keeping your backlog “clean;”
  • Effective planning and scheduling of work;
  • Setting backlog targets for on-the-run and shutdown work;
  • Set up effective backlog meetings to meet backlog targets;
  • Manage resources between areas and provide resources needed to meet backlog targets.

How do you develop the backlog management process? Participants will be guided on how to set up the overall work management process, how to measure and calculate the backlog vs. resources available. What will be the impact of the backlog size and what is a good backlog target? How to separate manage of on-the-run vs shutdown/outage backlog?

“A good backlog provides a tool for assessing resource levels and allows the workloads for different sized crews to be compared.”
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