The most important part of defining (and understanding) a performance problem is separating the facts from your judgments and opinions. Facts are observable - the things you know for sure because
"Us vs. them" thinking and behaviors unfortunately are facts of life. To minimize them, both sides must be willing to make changes and meet in the middle. But as the leader, you must take the
Many people buy maintenance and reliability books because of an author or because it "looks good" without thinking about what are your expectations of that book.
A 12% increase in production capacity over three years with virtually no increase in operating costs makes United States Sugar Corporation the leading producer of retail and industrial bulk sugar in the United States.
A weekly collection of recommended articles and videos to boost your reliability journey. Right in your inbox
Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don't: Traditional rewards aren't always as effective as we think. Listen for illuminating stories -- and maybe, a way forward.
Here's a truism to remember: rules and guidelines are meaningful only when they are followed.when they are enforced. So, when it comes to setting boundaries, stating your expectations of
It cannot be stressed too much that team learning is a team skill. A group of talented individual learners will not necessarily produce a learning team any more than a group of talented athletes
The virtual work environment provides unique performance management challenges. Addressing these proactively will have a positive impact on productivity, morale, and results. At the same time,
Here's something to consider: Even in the very best organizations, almost every manager will have to deal with at least one problem employee - uncooperative, emotionally unstable, chronically
Standards create a professional environment of "best practice" procedures. They enable organizations to confidently create systems, policies and procedures, maintain autonomy from vested interest
Reliability Case Study: Alcoa Warrick Smelter by Paul Campbell, Former President, Southeast Region for Alcoa Primary Metals
The presentation will show the long term benefits of reliability in an actual case study for the Alcoa Mt. Holly aluminum smelter. Mt. Holly is only one of two smelters operating in the US that currently is at 100% showing that after many years of reliability, dividends are still being obtained giving Mt. Holly a competitive advantage even in today's economic climate. The presentation will show the reasoning, logic, and techniques used to implement reliability at the Warrick smelter.
No one takes a job intending to fail. No employer hires with the intent to fire. Both parties want only the best. So what happens? The virus of employee disengagement attacks and spreads.
On a flight to the west coast from Philadelphia, I had the great opportunity to sit next to a Minister of a large church. We got to talking and I realized that he knew quite a bit about maintenance.
As a head of a church with a building and a school he had faced many maintenance problems over the years. He surprised me when he said that fundamental issues of maintenance and religion were related.
He said that when children are born, people pass away, or couples get married, there is no problem with getting people into church to pray. The problem he said is the decades between these events. It is hard to get people to come into the church when nothing of importance is going on. The time that is most important is the time spent building up the spiritual muscle to withstand whatever life has in store for you.
The Minster went on to say that when they had a leaking roof and minor floods after a string of spring storms, he had no problem getting money and congregational attention to fix the very visible roof failure, but he had no luck getting less money in the previous 2 years to fix the roof so it would not have leaked in the first place.
Many of our companies are just like that. They wait until after a crisis to consider maintenance seriously. One of the battles of the maintenance war is human nature. We out off paying for maintenance because we either don't believe there will be a problem or we don't want to think about the inevitable decline of the assets we are using. We might even consider this approach Lean.
It isn't in the long run.
Tip provided by Joel Levitt, Author Organizations interested in Lean Maintenance can listen to "The Introduction to Lean Maintenance" by Joel Levitt, available for free at:
"When it comes to leading people, there is no problem that is unique to you." You could ask anyone with experience, and you would discover they have had to face the same issues, the same
It's no secret that being trusted by team members is critical to any leader's success. And that fact leads to an all important question: How can you earn your people's trust ... what can you
When I was a production superintendent at a DuPont nylon plant, I was returning to my office with my mind full of thoughts from a staff meeting. I walked into the central control room still distracted by the issues from the meeting. All of a sudden, I found myself face-to-face with the central control operator and in making small talk I casually asked him, "What rate are you running?" He mumbled something and went back to his work. I thought that I was distracting him from his job, so continued on to my office. The next day, my two assistants came to me and said that I had put enormous pressure on the control room operator the day before.
ChatGPT with ReliabilityWeb: Find Your Answers Fast