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MaximoWorld 2026
International Maintenance Conference 2026
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operational excellence

Mercedes-Benz Journey to Reliability Excellence
Leadership for Reliability

Mercedes-Benz Journey to Reliability Excellence

Mercedes-Benz U.S. International (MBUSI), an SUV and sedan plant in Vance, AL, was undergoing some organizational changes in August 2011. Ken Hayes had rotated through several senior management positions throughout Mercedes and was returning to maintenance and engineering after eight years managing body and assembly production operations. He was dissatisfied by a lack of growth in the maintenance systems and decided to benchmark other Daimler facilities to see if there were practices he could apply at MBUSI. Realizing maintenance challenges were very similar in the other plants, he searched for a different approach.

Leadership for Reliability

Operating at Capacity: When PdM Is Not Optional

Imagine a large, global industry that competes on hair thin margins for the opportunity to deliver products continuously, requiring just-in-time (JIT) to process and other nonstop production operations. Combine the urgency of delivery with the fact that many production sites are unmanned and downtime disrupts the customer’s production operations and triggers heavy contractual penalties. Put it all together and you have all the ingredients for the perfect unplanned downtime storm.

This is the competitive environment in which major industrial gases companies operate. Many of their production operations are colocated with the manufacturing sites of customers because they’re supplying ingredients that are critical to customers’ production processes. Uninterrupted on-site delivery is a key industry success factor.

Back to Basics for True Operational Excellence
Leadership for Reliability

Back to Basics for True Operational Excellence

Many companies are beginning to search for and implement sophisticated maintenance and reliability (M&R) tools and technologies in hopes of finding the next best thing to help achieve operational excellence (OE). Terms, such as asset performance management (APM), predictive analytics, machine learning, Industrial Internet of Things (IIoT), the Cloud, connected plant, etc., are making their way into everything M&R. As game changing as these concepts can be, adopting advanced technologies without first addressing the basic fundamentals of M&R is like building the world’s finest home on a crumbling foundation.

Saudi International Petrochemical Company Ups Maintenance Reliability Performance
Leadership for Reliability

Saudi International Petrochemical Company Ups Maintenance Reliability Performance

In consultation with DuPont, the Saudi International Petrochemical Company (Sipchem) establishes a transformation program to deliver significant and sustainable improvements in business performance.

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BorgWarner Increases Overall Equipment Effectiveness with Leading2Lean Cloud-based Lean Mfg
Leadership for Reliability

BorgWarner Increases Overall Equipment Effectiveness with Leading2Lean Cloud-based Lean Mfg

Within a short time period after implementing Leading2Lean, the plant began to resolve inefficiencies and frustrations with a system that allowed them to better identify production weaknesses.

Leadership for Reliability

Asset Criticality Helps Industry Weather Springtime Maintenance

Cold snaps, Flooding, Strong winds, and Varmint are just a few ways seasonal changes affect operational excellence in the industrial sector in the early months of the year.

Remote outdoor assets

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The Evolution of Performance Measurement
Leadership for Reliability

The Evolution of Performance Measurement

In the current environment of ever-increasing demands to deliver exceptional results with limited resources, leaders are placing greater emphasis on performance measurement. Performance measurement is defined as the process of analyzing information to determine the progress toward a desired outcome for a given organization.

New Industrial Operations Analytics Software Advances Manufacturing Industry
Leadership for Reliability

New Industrial Operations Analytics Software Advances Manufacturing Industry

Enterprise Data Management (EDM) for Manufacturing from Sightline Systems equips quality and process engineers with advanced, real-time analytics to proactively address costly challenges

Leadership for Reliability

Redefining Reliability Through Lean Practices

The concept of reliability changes from business to business. No one definition is correct because reliability needs change from one business to the next. However, personnel in charge of a reliability program should have a clear answer to what reliability means to them. This article helps define what reliability means to an organization, shows where flaws can develop in the program, explains how reliability responds to evolving business needs and demonstrates how lean principles can relate to these processes.

Leadership for Reliability

Managing Risk for Operational Excellence

Maintenance organizations are responsible for maintaining a wide array of assets that support manufacturing and operations. These assets are expected to perform as designed and so the ...

Reliability - A Holistic Effort
Leadership for Reliability

Reliability - A Holistic Effort

The foundation of any great reliability effort is the reliability culture within the organization that sustains it. Everybody within the organization must be aligned with its ultimate goals and mission for the reliability effort to succeed. Therefore, the mission and values must be clearly communicated, with reasonable expectations for compliance.

Leadership for Reliability

Always Understand the Required Data

Watch this video tip provided by Dave Reiber - Independent Business Consultant at Reiber Reliability LLC.

Design Maintenance Systems (DMSI)
Asset Condition Management

Design Maintenance Systems (DMSI)

DMSI is known for having the most comprehensive and flexible operator based reliability, asset basic care, and mobile inspection solution in the industry. MAINTelligence InspectCETM is used at hundreds of sites worldwide.

Reliability Engineering for Maintenance

DNV GL Software

DNV GL are now the world's the leading technical advisor to the global oil and gas industry, and a leading expert for the energy value chain including renewables and energy efficiency.

Bigfoot CMMS
Reliability Engineering for Maintenance

Bigfoot CMMS

Bigfoot maintenance software, produced by Smartware Group, is a powerful, yet easy-to-use solution that is quick to learn to give you quick results.

Asset Condition Management

Productivity Inc

For over 35 years Productivity Incorporated has been providing operational excellence consulting and training services to companies throughout the Global 1000 helping them build capabilities, save money, and grow.

Deciphering the Myths: Some Observations on Improvement Tools and Strategy
Leadership for Reliability

Deciphering the Myths: Some Observations on Improvement Tools and Strategy

It’s not easy trying to convince people to use a more comprehensive approach to achieve reliability and operational excellence objectives. Managers need to focus less on maintenance and more on operations, design and procurement. Eliminating the defects in these areas will naturally result in fewer failures, lower costs, higher production and, not surprisingly, a far more efficient and effective maintenance organization. If you focus mainly on maintenance, you will only do work that you shouldn’t be doing in the first place more efficiently. But if you focus on the other areas, working as a team aligned to a common purpose while giving an appropriate level of attention to maintenance, you will be far more successful in having a reliable plant. This article attempts to convince people to apply this comprehensive approach by addressing certain myths.

Leadership for Reliability

A Performance Management System

A Recipe for Success

Most companies compete in an environment that is in a constant state of flux. Goals change, plans change, customers’ needs evolve, new technologies enable improved cost

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The True Value of Reliability
Leadership for Reliability

The True Value of Reliability

In the current economic climate, only the strongest businesses are likely to survive. That means companies who perform reliably with a healthy cost level and, therefore, are able to build a competitive advantage over weaker performers. This also allows them to maintain a positive margin even in a depressed market, while others fall into red figures.

Leadership for Reliability

Does Your Company Need a Maintenance Culture Intervention?

Let’s face it, most companies need a culture intervention – something like a 12-step program. This article will explore behavioral issues that are often at the core of a culture of neglect and mediocracy. It borrows much from management science, leadership principles and conversations with individuals working in the field of maintenance reliability.

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