“If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.” ― Sun Tzu, The Art of War
I was at a small Italian restaurant in the East Village of New York City eating dinner with the Physics genius Albert Einstein and Quality Management guru Dr W. Edwards Deming.