leadership for reliability

The fact is, organizations and their management teams create heroes and leaders through their behavior and actions. This article explains the differences between heroes and leaders and defines the attributes of a special kind of leader, reliability leaders: the real heroes.

Conventional road maps and training indicate more than 70 percent of reliability initiatives fail because the programs supporting them lack backing by senior leadership. However, an equally significant aspect that can quickly undermine program success is the absence of buy-in from craft workers. Such was the case at the Y-12 National Security Complex, a U.S. Department of Energy National Nuclear Security Administration facility. Here’s how the facility turned things around by cultivating asset reliability from the floor level.